Lasted Siandunda

Work History

District Planning Officer

Ministry Of Education

06.2022 - Current

Managed budgets effectively throughout the lifespan of various projects, ensuring cost-efficiency without compromising quality.
Maintained up-to-date knowledge of industry trends, best practices, and legislative changes to inform planning decisions and strategies.
Established strong working relationships with clients, community members, and colleagues alike, fostering collaborative problem-solving environments.
Accelerated information flow and guidance from senior leaders to synchronize and unite efforts.
Assisted in securing grant funding for critical infrastructure projects, enhancing community resources and facilities.
Evaluated environmental impacts of potential development projects to ensure compliance with regulations and sustainability goals.
Conducted thorough site analyses to identify potential challenges or opportunities within proposed developments, optimizing project outcomes.
Evaluated project performance against goals and took action to address deviations.
Collaborated with stakeholders to address community concerns and incorporate feedback into planning initiatives.

Human Rights Officer

Human Rights Commission

05.2021 - 12.2022

Facilitated dialogues between conflicting parties to promote peaceful resolutions and respect for human rights principles.
Delivered high-quality reports on human rights conditions worldwide, shaping policy debates and informing decision-makers about pressing concerns.
Contributed expert knowledge during conferences and panel discussions on pressing international human rights issues.
Evaluated progress toward meeting organizational goals related to promoting global adherence to international treaties governing the protection of fundamental freedoms as a Human Rights Officer.
Improved community relations through active engagement in local events and outreach programs.
Developed strategic partnerships with NGOs and government agencies to strengthen human rights protection efforts.
Successfully advocated for policy reforms that led to improved protections for marginalized communities.
Coordinated advocacy campaigns that resulted in tangible advancements toward achieving equal access to basic services for vulnerable populations.
Promoted human rights awareness by conducting informative workshops and seminars.
Collaborated with stakeholders, including governments, civil society organizations, and other entities, to develop comprehensive strategies addressing systemic inequalities.
Reviewed complaints and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
Planned workshops to help workplaces remain complaint free and support diverse employees.

Protocol Officer

Zambia Police Service

04.2012 - 12.2020

Conducted research on foreign customs and practices, allowing for culturally appropriate planning and execution of events.
Coordinated travel itineraries for visiting delegations, balancing competing priorities while adhering to strict deadlines.
Contributed to the development of strategic plans through thorough analysis of current trends in international diplomacy and protocol management.
Conducted post-event evaluations to determine areas for improvement, leading to more efficient and successful future engagements.
Reviewed invitations from foreign governments or organizations to determine appropriateness based on established guidelines before forwarding them up the chain of command.
Streamlined communication channels for efficient information exchange between various departments and agencies.
Created and maintained a database of contact information for foreign dignitaries, ensuring accurate and up-to-date records for easy reference.
Developed cultural sensitivity training programs to improve staff understanding of diverse cultures and traditions.
Prepared comprehensive briefing materials for senior leaders, enabling informed decision-making in meetings with foreign counterparts.
Established strong relationships with foreign mission counterparts, fostering trust and facilitating open lines of communication.
Resolved conflicts diplomatically within protocol teams or between other stakeholders involved in the planning or execution of events.
Ensured protocol compliance during official events, maintaining a professional atmosphere conducive to successful discussions.
Negotiated contracts with vendors for event-related services, resulting in cost savings without compromising quality standards.
Collaborated closely with security personnel to ensure the safety of all guests at official events.
Handled sensitive information with discretion, maintaining confidentiality when dealing with matters of national importance.
Facilitated smooth interactions between high-ranking officials by providing language interpretation services when necessary.
Provided guidance to event staff on proper etiquette during formal occasions, ensuring seamless interactions among attendees.
Managed logistics for international delegations, ensuring timely arrivals and departures with seamless transportation arrangements.
Enhanced diplomatic relations by coordinating high-level visits and hosting foreign dignitaries.
Organized state dinners, receptions, and other ceremonies that showcased the host country''s culture and values in a positive light.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Maintained database systems to track and analyze operational data.
Conducted regular reviews of operations and identified areas for improvement.

Senior Fraud Investigator

Zambia Police Service

01.2010 - 12.2011

Mentored junior investigators, providing guidance and support to enhance their professional growth and development within the organization.
Ensured compliance with industry regulations by staying up-to-date on relevant laws and incorporating necessary changes into investigative practices.
Collaborated with law enforcement agencies to facilitate the arrest and prosecution of major perpetrators, resulting in successful convictions.
Contributed significantly to annual budget planning by accurately forecasting potential fraud losses based on historical data analysis.
Established strong relationships with external partners such as banks, credit bureaus, and insurance companies to support ongoing investigations effectively.
Served as an expert witness during legal proceedings, providing essential insights that contributed to favorable outcomes for the organization.
Successfully managed multiple high-profile cases simultaneously while maintaining strict deadlines and achieving desired results consistently.
Reduced fraud losses by implementing advanced data analysis techniques and identifying fraudulent trends.
Streamlined internal processes by creating standardized investigation templates and reporting formats, increasing overall efficiency.
Proactively monitored high-risk accounts to detect potential fraud indicators early, leading to faster resolution times.
Implemented a company-wide risk assessment program that identified areas of vulnerability within the organization''s operations.
Led a team of junior investigators, ensuring efficient case management and timely resolution of issues.
Identified opportunities for process improvement using root cause analysis, reducing future incidences of similar fraud cases.
Developed targeted training programs for new hires, increasing their proficiency in fraud investigation techniques and processes.
Exposed complex fraud schemes by conducting comprehensive financial analysis and in-depth interviews with suspects.
Evaluated new tools and technologies for potential integration into existing fraud detection systems, ensuring the continuous improvement of investigative capabilities.
Played a critical role in shaping corporate anti-fraud policies by providing subject matter expertise during policy development meetings.
Analyzed large amounts of data to find patterns of fraud and anomalies.
Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Produced detailed reports of fraud investigations and presented findings to senior management.
Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.

Victim Support Officer

Zambia Police Service

01.2009 - 12.2011

Advocated for victims'' rights during court proceedings, ensuring that their voices were heard throughout the legal process.
Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim''s needs throughout the process.
Accompanied clients to court to clarify processes and procedures.
Supported victims, family members and witnesses through law enforcement, healthcare and social services.
Enhanced community awareness of available resources by organizing outreach events and presentations on victim advocacy programs.
Collaborated with multidisciplinary teams, ensuring comprehensive support for crime victims throughout the legal process.
Improved victim support services by establishing a strong rapport and providing emotional assistance to crime victims.
Liaised with members of justice system on behalf of client.
Maintained detailed case records, ensuring accuracy and confidentiality in accordance with legal requirements and organizational policies.
Streamlined referral processes to relevant organizations, facilitating timely access to necessary medical, financial, or therapeutic resources.
Developed partnerships with local agencies such as shelters, hospitals, or mental health providers to improve access to essential services for clients.
Promoted a culture of empathy within the organization, emphasizing the importance of understanding and respecting each victim''s unique experience.
Developed effective safety plans for at-risk individuals, addressing specific needs while prioritizing their wellbeing.
Coordinated individual and group counseling to meet victim service standards.
Coordinated training sessions for volunteers and new staff members on best practices in victim advocacy, enhancing overall team effectiveness.

Safety and Traffic Officer

Zambia Police Service

01.2007 - 12.2008

Utilized advanced technology tools such as radar devices to measure vehicle speeds accurately while enforcing speed limits across various roadways throughout the jurisdictional area.
Assisted in the timely resolution of traffic collisions by conducting on-scene investigations and providing accurate reports to involved parties.
Maintained up-to-date knowledge of relevant legislation, regulations, policies, and procedures to effectively enforce compliance among road users.
Coordinated with other law enforcement agencies during special events to manage traffic control operations efficiently.
Collaborated with engineers and planners to design safer streets incorporating pedestrian-friendly features like crosswalks and traffic calming measures.
Evaluated complaints from residents about recurring congestion issues in specific neighborhoods leading to targeted interventions aimed at alleviating such concerns where possible.
Conducted periodic reviews of traffic signage within assigned areas for compliance with applicable standards, recommending updates or replacements as necessary to maintain optimal roadway safety conditions.
Offered exceptional customer service while interacting with motorists seeking assistance or information pertaining to their rights as drivers or passengers in various situations involving vehicle operation or parking restrictions.
Provided support during emergency situations by directing traffic around accident scenes or natural disasters, ensuring smooth flow of vehicles and pedestrians.
Promoted public awareness about road safety through community outreach programs such as presentations at schools or local events.
Monitored construction zones to ensure proper signage was displayed for driver awareness and safe navigation around work areas.
Maintained a visible presence in high-traffic locations during peak travel times to deter potential violations and promote adherence to traffic laws among motorists.
Reduced accident rates by enforcing traffic laws and issuing citations when necessary for speeding, reckless driving, and other violations.
Participated in ongoing professional development opportunities through attendance at training seminars and workshops to enhance knowledge and skills relevant to the role of a Traffic Officer.

Liaison Officer- INTERPOL

Zambia Police Service

05.2017 - 12.2019

Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
Provided guidance to new employees during onboarding process, expediting their integration into the organization.
Established effective communication channels by collaborating with various departments and stakeholders.
Coordinated efforts between teams to achieve project objectives within tight deadlines.
Increased overall productivity by implementing efficient workflow processes that reduced redundancies within the organization.
Served as a key point of contact for cross-functional teams during complex projects or initiatives.
Delivered comprehensive reports summarizing project progress, challenges faced, and potential solutions in a timely manner .
Facilitated negotiations between internal departments and external partners to reach mutually beneficial agreements.
Organized successful events by coordinating logistics, managing budgets, and overseeing promotional activities.
Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.
Supported organizational goals by facilitating the exchange of information among team members and departments.
Optimized resource allocation across various projects by closely monitoring budgets and expenditures.
Consolidated critical data from multiple sources for timely reporting to senior management and stakeholders.

Summary

Overview

Work History

District Planning Officer

Human Rights Officer

Protocol Officer

Senior Fraud Investigator

Victim Support Officer

Safety and Traffic Officer

Liaison Officer- INTERPOL

Education

Master Of Arts - International Relations And Development

Certificate - Global Policing

Certificate - Advanced Criminal Investigations

Bachelor Of Applied Arts And Science -

Certificate - Psychosocial Counseling

Certificate - Law And Police Duties

High School Certificate - Multiple Subjects

Skills

Accomplishments

Timeline

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