LEONARD MULENGA KAPAMBWE
LUMWANA
Summary
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Loan Officer
MOFIN FINANCE
LUMWANA
04.2022 - Current
- Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
- Reviewed loan agreements to confirm completeness and accuracy.
- Submitted loan applications to underwriter for verification and recommendations.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Fuel Station Attendant
NGUCHA ENERGY CO-OPERATION
LUSAKA
10.2017 - 08.2020
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Sold store items and vehicle services to customers.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Data Entry Operator
AIRTEL ZAMBIA
LUSAKA
01.2015 - 09.2017
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Maintained data entry requirements by following data program techniques and procedures.
- Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
- Sold Simcards and mobile money registrations
Education
BBA - BARCHELORS DEGREE IN BUSINESS ADMINISTRATION
BLESSINGS UNIVERSITY OF EXCELLENCE
LUSAKA ZAMBIA2020
GRADE 12 GENERAL CERTIFICATE
THE KAMWALA SECONDARY SCHOOL
LUSAKA ZAMBIA10.2013
GRADE 9 GENERAL CERTIFICATE
MATERO BOYS BASIC
LUSAKA ZAMBIA11.2010
Skills
- Bank Security Issues
- Knowledge of VA Loan Process
- Bottom Line LoanMaster Loan Servicing
- Debt and Credit Management
- Customer Relations
- Customer Service-Focused
Certification
- EFFECTIVE MARKETING STRATEGIES AND CUSTOMER RELATIONS MANAGEMENT Training - 2022
Languages
English
First Language
NYANJA
Intermediate
B1
BEMBA
Intermediate
B1
HOBBIES
- READING NOVELS
- PLAYING SOCCER
- WATCHING MOVIES
- MAKING NEW FRIENDS
REFERENCES
FR. SOLOMON TEMBO
PRIEST MATERO PARISH
LUSAKA,ZAMBIA. (+260977310008)
MR CHARLES MALAMA
HOBBITON TECHNOLOGIES
LUSAKA,ZAMBIA. (+260971042607)
MR JULIUS MATUTU
ZAMBIA REVENUE AUTHORITY
LUSAKA,ZAMBIA. (+260960998524)
Timeline
Loan Officer
MOFIN FINANCE
04.2022 - Current
Fuel Station Attendant
NGUCHA ENERGY CO-OPERATION
10.2017 - 08.2020
Data Entry Operator
AIRTEL ZAMBIA
01.2015 - 09.2017
BBA - BARCHELORS DEGREE IN BUSINESS ADMINISTRATION
BLESSINGS UNIVERSITY OF EXCELLENCE
GRADE 12 GENERAL CERTIFICATE
THE KAMWALA SECONDARY SCHOOL
GRADE 9 GENERAL CERTIFICATE
MATERO BOYS BASIC
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