Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Work Availability
Timeline
Hi, I’m

Lewis Dindi

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Lewis Dindi

Summary

Born in 1997on the 23rd of February

With a Zambian green national registration card

Did my academics from 1-12 and obtained all the certificates in all examination classes I sat for ...

Couldn't manage to pursue for further education studies due to inadequate funds

Overview

6
years of professional experience
3
Certification

Work History

Al-yusrah Beverages , EL-Farissi International Limited

Salesman
02.2023 - Current

Job overview

  • Presented professional image consistent with company's brand values.
  • Assisted in developing pricing structures that were both competitive within the market and profitable for the organization.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed and implemented sales strategies to increase profits.
  • Managed a diverse portfolio of accounts, tailoring communication styles for optimal relationship-building results.
  • Utilized market research to target key demographics and tailor marketing approaches accordingly.
  • Kept detailed records of daily activities through online customer database.
  • Set and achieved company defined sales goals.
  • Managed a diverse portfolio of accounts, skillfully balancing multiple priorities while maintaining high standards of quality service delivery.
  • Worked closely with management to develop targeted lead generation campaigns that increased prospect pool size significantly.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
  • Expanded customer base through targeted prospecting, cold calling, and networking events.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Trade Kings Limited

Production Processing Operator
03.2021 - 11.2022

Job overview

  • Utilized standard work processes using Type and Type methods.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Streamlined processes by identifying areas for improvement and implementing necessary changes.
  • Communicated effectively with supervisors and colleagues, fostering a positive work environment conducive to teamwork and productivity.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Participated actively in ongoing professional development opportunities to stay current with industry trends and advancements in processing technologies.
  • Implemented lean manufacturing principles that resulted in reduced lead times and increased throughput.
  • Inspected products and machines to maintain quality and efficiency.
  • Managed inventory levels, ensuring adequate supplies were available to meet production demands without excess stock accumulation.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Maintained high quality standards by conducting regular inspections of products for defects or deviations.
  • Complied with all regulatory requirements, contributing to a strong safety record for the facility.
  • Reduced downtime by performing routine maintenance on equipment and troubleshooting machine issues.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Efficiently operated all equipment and machinery according to manufacturer instructions.
  • Documented production data accurately, facilitating analysis of trends and identification of potential improvements.
  • Reported to shift supervisor on production status, problems and deviations.
  • Communicated effectively with team on technical level.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Isolated and prepared equipment for corrective and scheduled maintenance procedures.
  • Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
  • Maintained compliance with health, safety, and environment practices.
  • Demonstrated versatility in operating various machines, increasing flexibility within the department.
  • Collaborated with other departments to optimize production workflows.
  • Achieved consistent on-time delivery through efficient scheduling, planning, and coordination of resources.
  • Ensured safe working environment by adhering to established safety procedures and guidelines.
  • Supported continuous improvement initiatives by participating in cross-functional teams and providing feedback on processes and operations.
  • Enhanced production efficiency by monitoring and adjusting machine settings according to product specifications.
  • Exceeded production targets consistently by prioritizing tasks and maintaining focus on key objectives.
  • Assisted in training new operators, sharing knowledge of equipment operation and best practices.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Yalelo Fresh Fish

Salesman
01.2018 - 02.2021

Job overview

  • Spearheaded training initiatives for new hires, improving overall team performance and cohesion.
  • Assisted in developing pricing structures that were both competitive within the market and profitable for the organization.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Leveraged consultative selling approach techniques during meetings with clients which resulted in aligning product offerings with their specific needs.
  • Presented professional image consistent with company's brand values.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Managed a diverse portfolio of accounts, tailoring communication styles for optimal relationship-building results.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and implemented sales strategies to increase profits.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built relationships with customers and community to promote long term business growth.
  • Worked closely with management to develop targeted lead generation campaigns that increased prospect pool size significantly.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
  • Achieved or exceeded company-defined sales quotas.
  • Consulted with businesses to supply accurate product and service information.
  • Expanded customer base through targeted prospecting, cold calling, and networking events.
  • Generated new leads through networking and attending industry events.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed, maintained and utilized diverse client base.
  • Utilized CRM software to track client interactions, ensuring timely follow-ups and seamless communication throughout the sales cycle.
  • Utilized market research to target key demographics and tailor marketing approaches accordingly.
  • Enhanced overall brand image by professionally representing the company at various events and functions.
  • Participated in ongoing training sessions to stay current on industry trends and product offerings.
  • Maintained current knowledge of evolving changes in marketplace.
  • Negotiated prices, terms of sales and service agreements.
  • Conducted product demonstrations at trade shows and conferences, generating significant interest from potential buyers.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained detailed records of all interactions with prospects and clients using CRM system which allowed better tracking of client history.
  • Trained and mentored new sales representatives.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Strengthened vendor relationships by maintaining open lines of communication and providing regular feedback on performance metrics.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Expanded customer base by attending networking events and building professional connections.
  • Implemented creative upselling techniques, substantially increasing average transaction value per sale.
  • Tracked sales metrics to monitor progress towards goals, adjusting strategies as necessary for success.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Maintained detailed records of all sales activities for accurate forecasting and strategic planning.

Education

Chinika Secondary School
Lusaka Zambia

Associate Of General Studies from High School Education
11.2018

South End School Centre
Lusaka

Certificate from Middle School Education
11.2013

Skills

  • Records Management
  • Promotional planning
  • Sales Development
  • Business Development
  • Product and service knowledge
  • Product Promotions
  • Cash Handling
  • Competitor research
  • Sales consultation
  • Account Servicing
  • Customer Retention
  • Relationship selling
  • Territory Development
  • Sales Presentations
  • Interpersonal communication skills
  • Lead prospecting
  • Sales Forecasting
  • Regulatory Compliance
  • Customer Success Management
  • Product Merchandising
  • Type industry knowledge
  • Territory Management
  • Stock management
  • Network development
  • Customer Service
  • Strategic Planning
  • Performance Tracking
  • Cold-calling
  • Sales and marketing strategies
  • Systems and software expertise
  • Customer Relations
  • Sales strategy development
  • Technical understanding
  • Food safety and sanitation
  • Upselling and Cross Selling
  • Complex Problem-Solving
  • Expense Reporting
  • Strategy Development
  • Revenue Generation
  • Process Improvement
  • Customer Relationship Building
  • Negotiation Tactics
  • Performance Improvement
  • Product and Service Sales
  • Type marketing
  • Relationship Building
  • Customer Needs Assessment
  • Good Telephone Etiquette
  • Friendly, Positive Attitude
  • Problem-Solving
  • Basic Math
  • Calm Under Pressure
  • Multitasking
  • Active Listening
  • Analytical Thinking
  • Problem Resolution
  • Recordkeeping
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Critical Thinking
  • Team Management

Accomplishments

  • .
  • Grew territory from $0 to $221
  • Achieved sales through effectively helping with team work .
  • Ranked #2 in 3 for 2023.
  • Achieved sales through effectively helping with marketing and customer assessment.

  • Collaborated with team of 8 in the development of butter making.

  • Achieved butter making by completing production with accuracy and efficiency.

  • Supervised team of 8 staff members.

  • Achieved target by introducing strategy for product tasks.

  • Resolved product issue through consumer testing.
  • Managed 3 opportunities per month.

Affiliations

  • National Association of Social Workers
  • Society of Human Resource Management

Certification

  • Certified salesman, Al-yusrah (EL-Farissi International limited - 11 may to date

  • School Training - 2006 to 2018

Languages

English
Beginner (A1)
Availability
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Timeline

Salesman

Al-yusrah Beverages , EL-Farissi International Limited
02.2023 - Current

Production Processing Operator

Trade Kings Limited
03.2021 - 11.2022

Salesman

Yalelo Fresh Fish
01.2018 - 02.2021

Chinika Secondary School

Associate Of General Studies from High School Education

South End School Centre

Certificate from Middle School Education
Lewis Dindi