Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Lewis Simukwanya

Samfys

Summary

Proven team player and efficient problem-solver, I significantly contributed to Luapula Water Supply and Sanitation by optimizing inventory levels and enhancing guest satisfaction. My strong work ethic and expertise in equipment maintenance led to improved service quality and operational efficiency, fostering a positive and productive work environment.

Work History

Plant Attendant

Luapula Water Supply and Sanitation Company
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Contributed to team meetings by suggesting improvements for guest service procedures.

Distribution Assistant

Luapula Water Supply and Sanitation
  • Played a key role in preparing the warehouse for peak season demands, ensuring sufficient staffing and inventory levels to meet increased order volume.
  • Assisted in forecasting demand patterns based on historical data analysis, helping optimize inventory levels.
  • Managed shipping schedules and coordinated with carriers to ensure on-time delivery for all orders.
  • Implemented cost-saving measures in packaging materials selection, reducing overall expenses without compromising quality or safety standards.
  • Assisted with training new team members, fostering a positive and collaborative work environment.
  • Conducted routine maintenance checks on warehouse equipment, ensuring optimal functionality for continued productivity.
  • Assisted with the development of standard operating procedures that improved overall consistency in daily tasks across the team members.

Education

Trade Certificate - Carpentry

Samfya Youth Resource Centre
Samfys,Zambia
08.2024

Graduate Certificate - Information Technology

Evenly Hone College
Lusaka, Zambia
07.2008

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Safety awareness
  • Initiative and Self-motivation
  • Personal protection equipment (PPE)
  • Incident reporting
  • Equipment maintenance
  • Patience and tact
  • Equipment fault monitoring
  • Workstation cleaning
  • Cleaning and sanitation

Additional Information

. Honestly

. Diligently

. Friendly

Timeline

Plant Attendant

Luapula Water Supply and Sanitation Company

Distribution Assistant

Luapula Water Supply and Sanitation

Trade Certificate - Carpentry

Samfya Youth Resource Centre

Graduate Certificate - Information Technology

Evenly Hone College
Lewis Simukwanya