Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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LILLIAN CHISHIMBA MUSONDA

PROCUREMENT SPECIALIST
LUSAKA
LILLIAN CHISHIMBA MUSONDA

Summary

Dependable and diligent Procurement Specialist with experience analysing and developing procurement plans and strategies. Collaborates well with technical experts to manage successful vetting processes for issued tenders. Proactively seeks cost-effective solutions to business requirements.

Experienced Procurement Specialist with background in successfully delivering tactical cost savings. Offers excellent interpersonal and negotiation skills to seek beneficial outcomes with suppliers and stakeholders. Supports procurement strategies by assessing objectives and implementing service improvements.

Overview

14
years of professional experience

Work history

Zambia Institute of Chartered Accountants, ZICA

Procurement Officer
2021.01 - Current (5 education.years_Label & 5 education.months_Label)

Job overview

  • Responsible for the overall operations of the Procurement Unit
  • Built relationships for increased engagement and partnerships across supplier base.
  • Worked cross-functionally with internal teams to deliver quality products to meet needs of customers.
  • Managed supplier base, developing joint business plans for improved profitability, product and service levels.
  • Controlled cost of goods and managed terms and business planning with supplier base for improved bottom line
  • Sourced most cost-effective new and existing products to meet category and procurement KPIs.
  • Negotiated contracts and terms successfully, delivering cost and operational efficiency for group.
  • Evaluated procurement processes and used results to improve workflows and procedures.
  • Advised and guided management teams on decision-making, enabling cost-effective tendering processes.
  • Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
  • Delivered tactical cost savings by negotiating advantageous terms and conditions for new contracts.
  • Worked with department heads to determine requirements for procurement activities.
  • Built productive relationships with stakeholders, communicated updates and sought mutually beneficial outcomes.
  • Assessed supplier base and categorised spending based on strategic and operational requirements.
  • Accurately anticipated future customer demand through predictive analysis of historical data.
  • Monitored supply chain activities to validate quality of goods procured.
  • Ensured business continuity, using local suppliers to minimise risk of supply chain disruptions.
  • Minimised customer complaints by verifying procured items met required quality standards.

Zambia Telecommunications Company Limited, ZAMTEL

Procurement Specialist
2017.11 - 2021.01 (3 education.years_Label & 2 education.months_Label)

Job overview

  • Analysed procurement system data and collaborated with suppliers to explore opportunities to generate greater value, resulting in increased profitability,
  • Captured 60% improvement in service and quality through strategic negotiation and influence of strategic suppliers.
  • Led development of innovative procurement strategies against defined target areas.
  • Ensured all contracts delivered full life value for money, resulting in improved efficiency
  • Conducted routine checkpoint meeting with routine suppliers to review performance and drive continuous improvement of services and value for money.
  • Contributed to development of contractual arrangements and competitive procedures through market research and establishments of framework agreements
  • Facilitated project delivery by procuring raw materials and supplies.
  • Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
  • Delivered tactical cost savings by negotiating advantageous terms and conditions for new contracts.
  • Worked with department heads to determine requirements for procurement activities.
  • Liaised with third party suppliers to facilitate shipment of materials, reducing lead times.
  • Accurately anticipated future customer demand through predictive analysis of historical data.
  • Coordinated with inventory control to determine purchasing needs with high degree of accuracy.

Zambia Institute of Purchasing & Supply, ZIPS

Vice Chairperson
2020.01 - 2021.01 (1 education.year_Label)

Job overview

  • Reporting to the ZIPS Council
  • Certified company met relevant legal and regulatory requirements.
  • Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
  • Leveraged industry expertise to navigate regulatory compliance and legal considerations.
  • Championed customer-centric approach, resulting in enhanced client satisfaction.
  • Escalated areas of concern through appropriate internal or external channels.
  • Reported on compliance performance to ZIPS Council
  • Responded to compliance-related queries, keeping up to date with changes to regulations.
  • Monitored and reported on industry compliance with relevant legislation.

Ministry of Health

Purchasing and Supplies Officer
2015.05 - 2017.10 (2 education.years_Label & 5 education.months_Label)

Job overview

  • Facilitated decision-making by preparing cost comparison of material pricing.
  • Minimised customer complaints by verifying procured items met required quality standards.
  • Mentored and motivated junior procurement staff to consistently meet and exceed department KPIs.
  • Ensured business continuity, using local suppliers to minimise risk of supply chain disruptions.
  • Selected, trained and performance-managed staff to build results-focused team.
  • Introduced operational and administrative procedures to uphold integrity of current processes.
  • Liaised with customers and other departments to plan timely transportation of goods.
  • Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
  • Administered expenditure, preventing budget overages with successful control strategies.

Copperbelt Solid Waste Management Company

Senior Procurement Officer
2013.10 - 2015.04 (1 education.year_Label & 6 education.months_Label)

Job overview

  • Worked with department heads to determine requirements for procurement activities.
  • Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
  • Delivered tactical cost savings by negotiating advantageous terms and conditions for new contracts.
  • Evaluated procurement processes and used results to improve workflows and procedures.
  • Advised and guided management teams on decision-making, enabling cost-effective tendering processes.
  • Reviewed proposals and submitted reports to procurement heads for selection.
  • Mentored and motivated junior procurement staff to consistently meet and exceed department KPIs.
  • Monitored supply chain activities to validate quality of goods procured.
  • Negotiated with vendors and service providers to control corporate expenditures.
  • Facilitated decision-making by preparing cost comparison of material pricing.

Capital Drilling Limited

Procurement Officer
2012.05 - 2013.06 (1 education.year_Label & 1 education.month_Label)

Job overview

  • Facilitated project delivery by procuring raw materials and supplies.
  • Built productive relationships with stakeholders, communicated updates and sought mutually beneficial outcomes.
  • Evaluated procurement processes and used results to improve workflows and procedures.
  • Sourced and verified quotations from suppliers before initiating purchase processes.
  • Reviewed proposals and submitted reports to procurement heads for selection.
  • Worked with department heads to determine requirements for procurement activities.
  • Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
  • Liaised with third party suppliers to facilitate shipment of materials, reducing lead times.
  • Assessed supplier base and categorised spending based on strategic and operational requirements.
  • Minimised customer complaints by verifying procured items met required quality standards.
  • Negotiated with vendors and service providers to control corporate expenditures.

Mpongwe Milling (2009) Limited, Mpongwe Milling

Invoicing clerk
2010.02 - 2012.04 (2 education.years_Label & 2 education.months_Label)

Job overview

  • Conducted regular audits to identify and rectify discrepancies in invoice data.
  • Responded to internal and external inquiries regarding invoice information.
  • Worked with procurement teams to reconcile purchase orders and invoices.
  • Assisted in month-end financial closing activities related to invoicing.
  • Provided administrative support for invoice approval workflows and processes.
  • Maintained electronic and physical records of invoices and supporting documents.
  • Coordinated with vendors to resolve billing and payment-related queries.
  • Generated and distributed reports on invoice status and payment schedules.
  • Processed and verified supplier invoices for accuracy and completeness.
  • Inputted and coded invoices accurately into accounting system.
  • Prepared monthly, quartely and annual reports of all billings.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Troubleshot to resolve routine errors and discrepancies and recommended possible improvements.
  • Verified accuracy of billing data, correcting any identified errors.
  • Updated accounting records with new payments, balances and customer information.

Education

University of Zambia

Master of Science from Operations, Projects and Supply Chain Management
2016.05 - 2019.06 (3 education.years_Label & 1 education.month_Label)

University overview

Chartered Institute of Procurement & Supply

Professional Diploma from Procurement and Supply
2009.02 - 2016.01 (6 education.years_Label & 11 education.months_Label)

University overview

Mel Computers College

Certificate in Computer Application Software
2007

University overview

Helen Kaunda High School

Grade 12 School Certificate
2005

University overview

Skills

  • Comprehensive Public Procurement legislation knowledge
  • High-value project management
  • Contracts development
  • Exemplary verbal and written communicator
  • Persuasive negotiator
  • POS software expertise
  • Excel proficiency
  • Stakeholder management
  • Oracle & Sage experience
  • International purchasing
  • Relationship building
  • Supply chain management
  • Negotiating
  • Compliance standards
  • Budget analysis
  • Problem-solving
  • Public procurement

Accomplishments

Accomplishments
  • Successfully facilitated training of Provincial and District Procurement and Stores Officers in Procurement and Stores Management
  • Played prime role in developing and setting up an entire procurement system at Copperbelt Solid Waste Management Company
  • Facilitated a procurement workshop that educated end-users and helped them understand their role in the procurement process
  • Supervised team responsible for executing well on projects, leading to 60% increased revenue.
  • Implemented the procurement process, streamlining work and increasing efficiency 70%

Affiliations

Affiliations
Full member Zambia Institute of Purchasing and Supply (MZIPS) - Membership #004868 Full member of the Chartered Institute of Procurement and Supply (CIPS,UK) MCIPS -Membership #: 005357219

Languages

English
Fluent

Timeline

Procurement Officer
Zambia Institute of Chartered Accountants, ZICA
2021.01 - Current (5 education.years_Label & 5 education.months_Label)
Vice Chairperson
Zambia Institute of Purchasing & Supply, ZIPS
2020.01 - 2021.01 (1 education.year_Label)
Procurement Specialist
Zambia Telecommunications Company Limited, ZAMTEL
2017.11 - 2021.01 (3 education.years_Label & 2 education.months_Label)
University of Zambia
Master of Science from Operations, Projects and Supply Chain Management
2016.05 - 2019.06 (3 education.years_Label & 1 education.month_Label)
Purchasing and Supplies Officer
Ministry of Health
2015.05 - 2017.10 (2 education.years_Label & 5 education.months_Label)
Senior Procurement Officer
Copperbelt Solid Waste Management Company
2013.10 - 2015.04 (1 education.year_Label & 6 education.months_Label)
Procurement Officer
Capital Drilling Limited
2012.05 - 2013.06 (1 education.year_Label & 1 education.month_Label)
Invoicing clerk
Mpongwe Milling (2009) Limited, Mpongwe Milling
2010.02 - 2012.04 (2 education.years_Label & 2 education.months_Label)
Chartered Institute of Procurement & Supply
Professional Diploma from Procurement and Supply
2009.02 - 2016.01 (6 education.years_Label & 11 education.months_Label)
Mel Computers College
Certificate in Computer Application Software
Helen Kaunda High School
Grade 12 School Certificate

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LILLIAN CHISHIMBA MUSONDAPROCUREMENT SPECIALIST