Lizzy Kabaso
Ndola
Summary
Focused Quality Assurance/Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Overview
5
5
years of professional experience
Work History
Quality Assurance/Quality Control Supervisor
Wilmar Industries Zambia Limited Company
2019.05 - Current
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Supervised and direct quality control personnel through effective mentoring, coaching and work delegation.
- Streamlined production efficiency by optimizing quality control procedures for maximum output.
- Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Enhanced product quality by implementing rigorous inspection processes and protocols.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Improved supplier relationships through consistent communication and feedback on product specifications.
- Coordinated with other department supervisors to align quality control objectives and minimize discrepancies across the organization.
- Analyzed root causes of defects by conducting thorough investigations into each issue reported by customers or during internal inspections.
- Reduced customer complaints with thorough testing and prompt resolution of identified issues.
- Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
- Reviewed raw material specifications for alignment with company requirements, reducing instances of non-conformance in finished products.
- Managed a diverse team of quality control technicians, fostering collaboration and open communication.
- Troubleshot equipment to reduce service calls and downtime.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Oversaw loading and unloading of packages in warehouse.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Kept accurate and detailed records of personnel progress and productivity.
- Supervised ongoing daily production phases.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
Education
Diploma - Science Laboratory Technology
Evelyn Hone College
Lusaka, Zambia 10.2019
Skills
- Analytical chemistry
- Quick learning
- Timely preparation and testing of samples
- Maintenance and calibration of equipments
- Proficient in computers
- Problem-solving
- Communication skills
- Commitment to safety and Quality
- Commitment to quality control
- Quality assurance
- Continuous improvement
- HACCP knowledge
- GMP Knowledge
- Microsoft Office
- Standard Operating Procedures
- Visual Inspection
- Customer Focus
- Quality Management Systems
- Laboratory skills
- Product Inspection
- Sampling methods
- Equipment Calibration
- Data Interpretation
- Maintenance team collaboration
- Corrective Action Planning
- Assigning Work
- Staff Supervision
- Inventory Management
- Performance monitoring
Additional Information
- I am excited about the opportunity to work with a talented team and contribute to innovative research and projects.
- 4 years and 10 months
Currentcompany
Wilmar industries Zambia limited
Resume
Attached
Companyaddress
Plot 5 Chinika Road, Ndola, Zambia
Personal Information
Title: Human Resource Manager
Timeline
Quality Assurance/Quality Control Supervisor
Wilmar Industries Zambia Limited Company
2019.05 - Current
Diploma - Science Laboratory Technology
Evelyn Hone College
Similar Profiles
Methews KabungoMethews Kabungo
Food Safety Lead at Wilmar Industries Zambia Limited (Former Global Industries)Food Safety Lead at Wilmar Industries Zambia Limited (Former Global Industries)
Amos MbakaniAmos Mbakani
Heavy Equipment Operator at San He Manufacturing Company Zambia LimitedHeavy Equipment Operator at San He Manufacturing Company Zambia Limited
Tendai NgwenyaTendai Ngwenya
WAREHOUSE SPECIALIST AND SAP OFFICER at KEDA ZAMBIA CERAMIC COMPANY LIMITEDWAREHOUSE SPECIALIST AND SAP OFFICER at KEDA ZAMBIA CERAMIC COMPANY LIMITED