Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lukonde Jolly

Lusaka

Summary

Dynamic professional with a proven track record in operational efficiency and project management at New Faces New Voices Zambia. As a founder, I successfully launched an outdoor center, enhancing community engagement and promoting health. Skilled in budget management and leadership, I excel in driving strategic initiatives and fostering team collaboration.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Founder

Self employed - Healey’s Footprint
Chisamba
05.2023 - Current
  • Recruited, hired and trained staff members to ensure that operational goals were met.
  • Successfully launched an outdoor centre on the outskirts of the capital city, providing spaces to camp, have team bonding outings and leadership training.
  • Provided a different form of recreation that promotes physical activity, health, and is environmentally friendly.
  • Conducted comprehensive market research to identify unmet needs and opportunities for new business ventures.

Operations Coordinator

New Faces New Voices Zambia
Lusaka
10.2018 - 09.2023
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Developed and monitored operational budgets, achieving a reduction in unnecessary expenditures.

Implemented new operational procedures, resulting-in an increase in process efficiency.

  • • In charge of social media presence, and rural outreach
  • • Focused on financial inclusion for women in Zambia, an NGO created under the Graca Machel trust
  • Taught ladies in rural Zambia how to open up accounts, and how to save money using multiple different schemes, including village banking for women.

Administrative Assistant

The Money Summit Zambia (Event)
Lusaka
08.2022 - 10.2022
  • Aided in ticket sales and communications
  • Was part of a team who set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Directed attendants inquiries to appropriate personnel.
  • Greeted attendants and provided general information about the event and its focus
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.

Procurement Trainee

Multichoice Zambia
Lusaka
01.2017 - 01.2018
  • Provided support in the preparation of tenders, requests for proposals and quotations as required by the organization.
  • Identified areas where process improvements could be made within the purchasing department.
  • Collaborated with various teams such as finance and IT on projects related to procurement operations.

• Contact person for legal team based in South Africa, prepared draft contracts

Education

Diplomatic Certificate - Diplomacy

Zambia Institute of Diplomacy And Int Studies
Lusaka
02-2013

Foundation Diploma - Business Law And Social Sciences

Nottingham International College
Nottingham, United Kingdom
07-2011

Skills

  • Budget management
  • Operational efficiency
  • Project management
  • Procurement processes
  • Leadership
  • Works well in teams

References

References available upon request.

Timeline

Founder

Self employed - Healey’s Footprint
05.2023 - Current

Administrative Assistant

The Money Summit Zambia (Event)
08.2022 - 10.2022

Operations Coordinator

New Faces New Voices Zambia
10.2018 - 09.2023

Procurement Trainee

Multichoice Zambia
01.2017 - 01.2018

Diplomatic Certificate - Diplomacy

Zambia Institute of Diplomacy And Int Studies

Foundation Diploma - Business Law And Social Sciences

Nottingham International College
Lukonde Jolly