Lukundo Sindano
Lusaka
Summary
Expertise in financial management, payroll, budgeting, revenue management, cost control, financial statement analysis and reconciliations. Motivated accounting professional ready to build and coordinated. Focused on maintaining accurate, compliant records and controls responsive to dynamic operating conditions. Detail-oriented and methodical with excellent mathematical skills, GAAP expertise and IFRS knowledge.
Overview
20
20
years of professional experience
Work History
Claims Clerk
NAPSA
04.2023 - Current
- Process claims in line with the NAPSA policies and procedures and ensure clients are given feedback on the claim processing in a timely manner
- Attend to client queries to ensure the queries are resolved in a timely manner for enhanced customer satisfaction
- File claim forms and other records to ensure the safety and ease in retrieval of the records when required for decision making purposes
- To process cash benefits in accordance with stipulated guidelines
- Produces performance reports to superior to aid decision making
- Data collection through the extraction of ZNPF and NAPSA returns
- Timely Compilation of NPS39
- Prepare status reports on returns extracted
- Ensure all extraction are compiled in accordance with the guidelines and procedures
- Ensure timely response to all requests for returns to ensure customer satisfaction
Bank Teller
FNB
07.2022 - 03.2023
- Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and process withdrawals etc)
- Asses customers needs and introduce new products and services
- Make sales referral, suggest alternative channels and Cross sale products and services
- Go the extra mile to build customer relationships, customer royalty and satisfaction
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transaction to prevent losses
- Resolve customers issues and provide relevant information
Assistant Accountant
Kalomo Town Council
01.2019 - 05.2021
- Managing all functions within Accounting and Finance, such as Financial Management, Payroll Management, Financial Reporting to executives and external parties, Forecasting, etc
- Reviewed and effectually managed and/or monitored human, financial, material resources; enhanced the department's operations and ensured expenditure complied with the Council's budget
- Posted monthly revenue and reconciled revenue general ledger accounts and system revenue reports and implemented correcting actions
- Prepared complex revenue transactions across multiple revenue streams and business units
- Collaborated with internal and independent external auditors and provided them with back-up documentation to confirm revenue recognition effectively
Assistant Accountant
Chinkakata District Council
01.2016 - 12.2018
- Effectively and efficiently managed the collection of all revenues due to the Council in order to finance the Council's operations
- Prudently oversaw the effectual monitoring of expenditure in order to ensure compliance with Council's budget
- Co-ordinated the timely preparation and managed an annual budget of over K13 million; including financial analysis, reports, budgets, and revenue collections
- Persuasively superintended the operations of commercial ventures and investments to maximize their profitability and broadening the Council's revenue base
- Profitably administered payroll, employee benefits and other HR financial functions for 900+ employees
- Prepared, reviewed, and issued billing reports for over 100+clients, guaranteeing efficacy of field and collection reports
- KFW Project Accountant
- Adequately maintained quick books cashbook, ensured payment vouchers where correctly supported, retired and filed
- Effectively handled all external Audits, general and donor fund audits
Accountancy Assistant
Chikakata District Council
10.2013 - 12.2015
- Contributed to the preparation of company debit and credit documents for 80% of our clients
- Updated cashbook, ensuring entries were accurate; prepared receipts and payment reports on a daily and weekly basis
- Reconciling the sub-ledgers to the general ledger and preparing roll forward schedules
- Preparing the account reconciliations for accounts receivable, revenue, allowance for doubtful accounts, accrued commissions, accrued tax liability/asset accounts
- Strategically supervised Revenue Collectors and debt collection to meet set targets
- Oversaw the timely remittance of NAPSA,PAYE and LASF
- Was awarded most hardworking staff in the Finance department
Tax Consultant
Commercial IT
09.2011 - 10.2012
- Researched, analyzed and interpreted tax legislation; worked with tax laws and revenue provisions
- Prepared and submitted VAT payable by the deadline; liaised with ZRA on behalf of the client
- Performed detailed computations to calculate tax liability and advise client on how to minimize liability
Accounts Clerk
Card Technology Zambia Limited
09.2007 - 10.2012
- Processed cash, check, and credit transactions, maintaining 98% accuracy to minimize end-of-day balancing errors
- Banking receipts, bank reconciliation for Kwacha and Dollar accounts
- Sufficiently produced annual financial statements, budgets and ensuring that they were followed
- Coordinated the development of operating policies and procedures
- Processed VAT payables/repayables, PAYE and facilitated timely remittance
- Assured NAPSA payments in good in time
- Expedited and maintained the asset register for both current and former assets
Cashier
Precisions Microfinance
12.2004 - 06.2007
- Carried out debt collection and assured timely banking
- Prudently handled petty cash
- Oversaw the payroll system
Education
Master of Business Administration - Management Strategy
University of Zambia
02.2025
BSc - Accounting and Finance
University of Zambia
01.2021
ACCA Part 2 -
01.2019
ACCA Part 1 (CAT) - Diploma Certified Accountant Technician
ZABTUC
01.2010
Kabulonga Girls High School
01.2004
Skills
- Financial Management
- Reconciliation
- Management Accounting
- Revenue Collection
- Budgeting
- Financial Analysis
- Financial Reporting
- Payroll
- Problem Analysis
- Problem Solving
- Planning
- Organizational Skills
- Oral Communication
- Verbal Communication
Accomplishments
- Devised and spearheaded a commission based contractual employment of Revenue Agents for Kalomo Town council and weekly rotation plans that grew revenue collection from K4, 000 to K20, 000 per week.
- Successfully led a team of 30 staff, consisting of Senior Accountancy Assistants, Accountancy Assistants, Accounts Officers, Cashiers and Revenue Collectors as well as Revenue Agents.
- Representative speaker at the GIZ 2019 councils performance review for southern and western province.
Affiliations
Member of the Zambia Institute of Chartered Accountants (ZICA)
Timeline
Claims Clerk
NAPSA
04.2023 - Current
Bank Teller
FNB
07.2022 - 03.2023
Assistant Accountant
Kalomo Town Council
01.2019 - 05.2021
Assistant Accountant
Chinkakata District Council
01.2016 - 12.2018
Accountancy Assistant
Chikakata District Council
10.2013 - 12.2015
Tax Consultant
Commercial IT
09.2011 - 10.2012
Accounts Clerk
Card Technology Zambia Limited
09.2007 - 10.2012
Cashier
Precisions Microfinance
12.2004 - 06.2007
BSc - Accounting and Finance
University of Zambia
ACCA Part 2 -
ACCA Part 1 (CAT) - Diploma Certified Accountant Technician
ZABTUC
Kabulonga Girls High School
Master of Business Administration - Management Strategy
University of Zambia
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