Lutricia Muloboko
Lusaka,Zambia
Summary
Personable and responsible Cashier with 5 years of experience in retail and customer service. Solid team player with upbeat, positive attitude and ability to build customer loyalty.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work history
Cashier
Tactivo Shop
Lusaka, Zambia
12.2021 - Current
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
- Displayed and restocked merchandise by following brand guidelines.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Educated customers on promotions, offers and special events to enhance product sales.
Cashier
Betty's Fruits and Veg
Lusaka, Zambia
02.2018 - 08.2023
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
- Displayed and restocked merchandise by following brand guidelines.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Education
GCSEs - Primary
Phemas private school
Lusaka 01.2006 - 11.2012
GCSEs - Secondary
Chazanga Basic
Lusaka 01.2013 - 11.2014
GCSEs -
Highland High School
Lusaka 01.2015 - 11.2017
Skills
- Store merchandise stocking
- Complaint handling
- Loss prevention
Languages
English
Advanced
Nyanja
Elementary
Timeline
Cashier
Tactivo Shop
12.2021 - Current
Cashier
Betty's Fruits and Veg
02.2018 - 08.2023
GCSEs -
Highland High School
01.2015 - 11.2017
GCSEs - Secondary
Chazanga Basic
01.2013 - 11.2014
GCSEs - Primary
Phemas private school
01.2006 - 11.2012
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