Lweendo Hanyanga
IT professionals
LUSAKA,Lusaka
Summary
Experienced and skilled ICT Manager with over 7 years of experience in managing and leading technical teams, developing and implementing ICT strategies, and delivering high-quality IT services. Proven ability to manage projects, budgets, and stakeholders effectively. Excellent communication and interpersonal skills, with the ability to work collaboratively across different departments.
Overview
9
9
years of professional experience
Work History
ICT Administrator
Davis & Shirtliff ZM
11.2018 - Current
- Develop and implement of ICT strategy aligned with organizational objectives.
- Develop and manage IT budget, ensuring cost-effectiveness and value for money.
- Provide IT support and guidance to all departments, ensuring they have necessary tools and resources to perform their roles effectively.
- Develop and implement IT policies and procedures to ensure compliance with data protection regulations and security standards.
- Identify and evaluate new technology solutions that can improve organizational operations and enhance customer experience.
- Manage and oversee all IT projects, ensuring they are delivered on time, within budget, and to the required quality standards
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
ICT Officer
Davis & Shirtliff ZM
03.2015 - 11.2018
- Maintained and updated fixed assets register for organization ensuring that all company assets are captured .
- Provided user support to all users in the organization
- Designed a computer replacement schedule to help budget for replacements while ensuring that all workstations are less that 3 years. .
- Supported implementation of warehouse management system software applications to enable centralized management of tasks and increase efficiency while cutting down costs by 37% .
- Worked closely with vendors and technology partners such as MFI document solutions, Liquid telecom, Zamtel, MTN ,Cellulant on integrations, infrastructure and enterprise solutions
IT Intern
Rent to Own Zambia
12.2014 - 03.2015
- Provided user support to all staff
- Scanning and uploading all field technicians documents
- Updating of computer antivirus and software's to ensure smooth operations of computers
- Maintained organizations printers
- Created user accounts for new staff
- Configuring of new laptops ,tablets and phones for members of staff.
Education
Master of Science - Information Technology
ZCAS University
Lusaka09.2022
Bachelor of Science - Computer Science
The Copperbelt University
Kitwe06.2014
Skills
- Working knowledge and hands-on experience of Microsoft products
- Budget management
- Team management and leadership
- IT strategy development
- Computer hardware management
- Risk management
- Information security and data protection
- Technical skills in networking, systems administration
- Good communication and project management skills
- Telephony management
Affiliations
Engineering institute of Zambia
References
- Mr. George Kasanga
ICT Manger Lusaka international Community school:
Mobile: +260 979 29 5057
- MS Chifwembe Mutale
Regional Manager Engineering Institute of Zambia
Mobile: +260 979 889 900
Email: chimfwembe.mutale@eiz.org.zm
- Ms. Muka Chikampa
Credit Control Manager: Davis & Shirtliff Zambia
Mobile: +260 966 343 418
Email: Mchikampa@dayliff.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Timeline
ICT Administrator
Davis & Shirtliff ZM
11.2018 - Current
ICT Officer
Davis & Shirtliff ZM
03.2015 - 11.2018
IT Intern
Rent to Own Zambia
12.2014 - 03.2015
Master of Science - Information Technology
ZCAS University
Bachelor of Science - Computer Science
The Copperbelt University
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