Lweendo Hanyanga
Lusaka,Zambia
Summary
Highly skilled IT Manager with extensive experience managing information and communications technology for large organizations. Adept at assessing and implementing optimal technologies for improved operational systems. Accomplished planner with exceptional team leadership abilities to expertly direct high-performing IT teams. Organized and dependable with 8 years of experience. Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT manager
Medlink services
Lusaka, Zambia
01.2024 - Current
- Led server maintenance activities for company systems to keep critical functions operational.
- Managed system upgrades and migrations, achieving seamless transitions and minimal disruptions.
- Identified and mitigated potential risks within IT infrastructure through proactive security measures.
- Managed Linux-based systems to achieve optimal performance and reliability for critical business operations.
- Configured, tested and maintained network equipment.
- Developed recommendations for overhauling and updating systems to better meet new demands.
- Optimized system security and performance with proactive changes.
- Led infrastructure projects to install and upgrade various systems.
- Oversaw execution of IT projects from inception to execution.
- Minimized disruptions by strategically planning and communicating scheduled downtime and management of upgrades and patching.
ICT system/ Network administrator
Davis & Shirtliff Zambia
Lusaka, Zambia
01.2017 - 12.2023
- Handled incoming service desk support requests professionally and efficiently for swift, effective resolution.
- Developed automated scripted solutions to facilitate smooth server functioning, minimising system downtime by 20%.
- Created metrics to accurately measure progress against system performance goals.
- Reduced data loss with improved backup and restoration processes.
- Supported business continuity by developing, testing and implementing disaster recovery plans.
- Consulted with management and key stakeholders to define business needs and specifications.
- Enabled secure network access through research and trend analysis, cutting security breaches.
- Analysed existing hardware, software and networking systems to bolster data security.
- Employed cybersecurity knowledge to establish stable connections and firewalls.
- Identified potential intrusions and vulnerabilities through frequent security analysis and reporting.
IT officer
Davis & Shirtliff Zambia
Lusaka, Zambia
03.2015 - 12.2016
- Monitored computer virus reports and regularly updated virus protection systems.
- Implemented utilization, throughput and latency testing to maximize network capacity.
- Limited IT service outages with successful preventative maintenance strategies.
- Tested security measures and systems, performing risk assessments to detect vulnerabilities.
- Oversaw administration including job scheduling, user account management and infrastructure replacement.
- Minimized disruptions by strategically planning and communicating scheduled downtime and management of upgrades and patching.
- Prepared documentation and training manuals for users and other consultants.
- Provided hands-on assistance to deliver a wide range of project elements.
- Set-up new users with IT systems and equipment, offering further support and guidance to new starters.
- Installed, tested ad integrated software products.
Education
Master of Science - Infromation Technology
ZCAS University
Lusaka, ,Zambia /2020 - /2022
Bachelor of Science - Computer Science
The Copperbelt University
Kitwe, Copperbelt /2009 - /2013
Skills
- Network development and administration
- Servers expertise
- System development and administration
- Network configuration and support
- Server Security
- Office 365 administration
- IT security systems
- Time management
- Communication skills
Certification
- Cisco Certified Network Professional
- Cisco Certified Network Associate
References
- Ms. Bupe Mwamba
Director Finance: Davis & Shirtliff Zambia
Email: BMwamba@dayliff.com
Phone Number: 0971117143 / 0211433411
- Ms. Thelma Silungwe
Director Human Resource: Davis & Shirtliff Zambia.
Email: TSilungwe@dayliff.com
Phone Number: 0966845828 /0211433403
- Mr George Kasanga
Manager IT: Lusaka International Community School
Phone Number: 0979295057
- Ms. Muka Chikampa
Manager Credit Control: Davis & Shirtliff Zambia
Email: MChikampa@dayliff.com
Phone Number: 0966343418 /0211433412
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT manager
Medlink services
01.2024 - Current
ICT system/ Network administrator
Davis & Shirtliff Zambia
01.2017 - 12.2023
IT officer
Davis & Shirtliff Zambia
03.2015 - 12.2016
Master of Science - Infromation Technology
ZCAS University
/2020 - /2022
Bachelor of Science - Computer Science
The Copperbelt University
/2009 - /2013
- Cisco Certified Network Professional
- Cisco Certified Network Associate
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