Lwenga MUSABA
Summary
Proven Manager at Airport Apartments, adept in Team Leadership and Complex Problem-Solving, significantly enhanced customer satisfaction by swiftly resolving disputes and setting ambitious targets. Excelled in multitasking and active listening, ensuring high-quality service and driving company success through positive attitude and effective time management.
Overview
3
3
years of professional experience
Work History
Manager
Airport Apartments
04.2021 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Certificate - Assistant Nursing
Terrelle University
07.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Problem Resolution
- Positive Attitude
- Multitasking
- Excellent Communication
- Active Listening
Timeline
Manager
Airport Apartments
04.2021 - Current
Certificate - Assistant Nursing
Terrelle University
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