MAAMBO PHIRI
Chipata
Summary
Hardworking and analytical individual seeking to acquire a responsible position in an institution where I can utilize my work experience and integrate my knowledge acquired during my studies in Accountancy to be applied in a reputable organization that has rewarding challenges and career advancement while gaining knowledge of new skills and experience.
Overview
25
25
years of professional experience
Work History
CUSTOMER CARE OFFICER
GIPO CREDIT SERVICES LIMITED
05.2019 - Current
- Conducting the initial KYC on potential customers
- Explaining in detail the various loan products offered by the institution to existing and prospective customers
- Explaining loan requirements to customers
- Making known to the customers the consequences of late or non-payment of loan instalments
- In the absence of customer responsibility officers, evaluate customer bank statements and pay slips to ascertain the credit worthiness of the client
- Creating loans in the system (orbital lending system)
- Raising all requests for branch operation expenses
- Preparation of Payment Vouchers for Payments and loan disbursements ensuring that all attachments are in place (For Processing Expenses)
- Ensuring that Payment vouchers for Loan disbursements and other branch expenditures are duly signed and authorized by authorized signatories
- Ensure proper documentation is completed and good record keeping is in place
- Advising the customer responsibility officers if I see indicators of delinquency at the initial one on one interview with prospective first-time borrowers
- Any other duties as assigned by the supervisor from time to time.
Import & Export Assistant
China Africa Cotton (Z) Ltd
01.2017 - 01.2019
Data controller
China Africa Cotton (Z) Ltd
01.2017 - 01.2019
Grower Debtors Clerk
Cargill Cotton (Z) Ltd
01.2010 - 01.2016
Accounts Assistant
Dunavant Cotton (Z) Ltd
01.2004 - 01.2009
Stocks Clerk
Dunavant Cotton (Z) Ltd
01.2004 - 01.2009
Internal Audit Officer
Dunavant Cotton (Z) Ltd
01.2004 - 01.2009
Cashier/Fast Foods Assistant
Hungry Lions Fast Foods
01.1999 - 01.2000
Education
Doing my Zica diploma in accountancy -
Acquired my Zica Accounting Technician Certificate under Zambia institute of Chartered accountants and the subjects I took are: Financial Accounting, Cost Accounting, Business Law, Business Mathematics & Statistics, Management, Economics, Taxation and Information Technology and communication. -
01.2016
Acquired my grade Twelve (12) certificate from Nkumbi International College. -
01.1997
Acquired my grade nine (9) certificate from Kabwe secondary school. -
01.1994
Skills
Complaint handling
Call center experience
General customer care service
Nrc Number
201243/13/1
Place Of Birth
Livingstone
Religion
Christian
Strengths And Competences
- COMMUNICATOR.
- TEAM PLAYER.
- COMPUTER LITERATE.
- PROBLEM SOLVER.
- FLEXIBLE.
- FAST LEARNER.
- GIVES MAXIMUM ATTENTION TO DETAIL
- EASILY ADAPTS TO NEW WORK ENVIRONMENTS.
Attributes
- Ability to work in an intense deadline driven environment.
- Team player, innovative and result oriented.
- Mature disposition and hardworking, attention to detail.
- Ability to work with minimum supervision.
- Ability to develop a good working relationship with fellow employees.
- Fluent in English and other local Zambian languages Bemba, Nyanja and Chewa.
- Emotionally intelligent
Personal Information
- Date of Birth: 12/16/1979
- Gender: MALE
- Nationality: Zambian
References
- MR NICK NDAWA, FORMER GROWER DEBTORS MANAGER, CARGILL (2009) LTD, CHIPATA, 0977893261, nicky.ndawa@gmail.com
- Mr Phillip Kaoma, INTERNAL AUDITOR, ZAMBEEF PRODUCTS PLC, LUSAKA, 0978779104
- Mr Basilio P Lungu, REGIONAL MANAGER, CHINA AFRICA COTTON ZAMBIA LTD, LUNDAZI, 0976842444, lungubasilio@gmail.com
Timeline
CUSTOMER CARE OFFICER
GIPO CREDIT SERVICES LIMITED
05.2019 - Current
Import & Export Assistant
China Africa Cotton (Z) Ltd
01.2017 - 01.2019
Data controller
China Africa Cotton (Z) Ltd
01.2017 - 01.2019
Grower Debtors Clerk
Cargill Cotton (Z) Ltd
01.2010 - 01.2016
Accounts Assistant
Dunavant Cotton (Z) Ltd
01.2004 - 01.2009
Stocks Clerk
Dunavant Cotton (Z) Ltd
01.2004 - 01.2009
Internal Audit Officer
Dunavant Cotton (Z) Ltd
01.2004 - 01.2009
Cashier/Fast Foods Assistant
Hungry Lions Fast Foods
01.1999 - 01.2000
Doing my Zica diploma in accountancy -
Acquired my Zica Accounting Technician Certificate under Zambia institute of Chartered accountants and the subjects I took are: Financial Accounting, Cost Accounting, Business Law, Business Mathematics & Statistics, Management, Economics, Taxation and Information Technology and communication. -
Acquired my grade Twelve (12) certificate from Nkumbi International College. -
Acquired my grade nine (9) certificate from Kabwe secondary school. -
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