MADALISO KENNEDY PHIRI
NAKONDE ,ZAMBIA
Summary
Dynamic professional with experience as a Fuel Station Attendant at Oasis Energies, excelling in payment processing and customer assistance. Proven ability to enhance customer satisfaction and streamline operations through effective inventory tracking and team collaboration. Skilled in both basic and advanced first aid, ensuring a safe environment for all patrons.
Resourceful Fuel Station Attendant recognized for efficiently completing tasks and maintaining high productivity levels. Skilled in customer service, safety compliance, and cash handling, ensuring smooth operations in fast-paced environments. Excel in communication, problem-solving, and teamwork, leveraging these soft skills to meet diverse customer needs and fostering positive experiences.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FUEL STATION ATTENDANT/ASSISTANT MANAGER
OASIS ENERGIES
LUSAKA, ZAMBIA
09.2023 - Current
- Operated fuel dispensing equipment efficiently and safely.
- Maintained cleanliness and organization of the fuel station area.
- Assisted customers with fuel selection and payment processing.
- Processed payments efficiently and ensured smooth transactions at the fuel station.
SALES MANAGEMENT TRAINEE
PASS BITE CAFE
CHIPATA , ZAMBIA
05.2018 - 11.2020
- Built rapport with customers to enhance their dining experience and satisfaction.
- Supported inventory management by tracking stock levels and ordering supplies.
- Trained new staff on customer service protocols and café procedures effectively.
- Collaborated with team members to maintain cleanliness and organization in the café.
Education
Some College (No Degree) - AUTOMOTIVE ELECTRICAL AND ELECTRONICS ENGINEERING
KABWE INSTITUTE OF TECHNOLOGY
KABWE, ZAMBIASkills
- Fuel dispensing
- Payment processing
- Customer assistance
- Inventory tracking
- Basic First Aid and Advanced first aid
- Business Management
- Planing
Languages
English
First Language
Nyanja
Advanced (C1)
C1
Bemba
Advanced (C1)
C1
Certification
- Diploma in Automotive Electrical and Electronic.
- Basic First Aid.
- Senior secondary school .
- Junior secondary school.
- Basic school.
Affiliations
- Sports
- Movies
- Drama
- Adventure
Accomplishments
- A Reward in Training new employees
- A Reward in been a Good Team leader
- A Reward on been a Good sports man
- A Reward on been a Good Actor .
- A Reward on been a Cleanest Employee
- A Reward on been the best life saver under surviving skill
References
References available upon request.
Timeline
FUEL STATION ATTENDANT/ASSISTANT MANAGER
OASIS ENERGIES
09.2023 - Current
SALES MANAGEMENT TRAINEE
PASS BITE CAFE
05.2018 - 11.2020
Some College (No Degree) - AUTOMOTIVE ELECTRICAL AND ELECTRONICS ENGINEERING
KABWE INSTITUTE OF TECHNOLOGY
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