Maiwase Banda
Lusaka
Summary
A talented young professional with a Bachelor's degree in Sociology (major) and Demography (minor) from the University of Zambia, complimented by a certificate in Monitoring and Evaluation. Possessing six years of entrepreneurial experience, successfully leading Bcs_food&events and collaborating with renowned organizations including UNDP, FNB Zambia, and Pound Stretchers. With almost two years of hands-on experience in monitoring and evaluation, has established a solid foundation in M&E activities. Currently pursuing a Master's in Social Protection Management at the University of Zambia, demonstrating a commitment to continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Project Monitoring and Evaluation Officer
ICARS
02.2024 - Current
- Company Overview: International Centre for Antimicrobial Resistance Solutions.
- Field Assessment and Data Collection Coordinator.
- Conducts frequent field assessment trips to nine healthcare and educational sites across Zambia, including Livingstone: Maramba Clinic, Mahatma Gandhi Clinic, and Livingstone University Teaching Hospital.
- Ndola: Lubuto Clinic, Mapalo Clinic, and Ndola University Teaching Hospital
- Lusaka: Matero Level 1 Hospital, Chilenje Hospital, University of Zambia Hospital.
- Responsible for comprehensive data collection at each site, ensuring that data is accurate, reliable, and aligns with project goals.
- Oversees site operations to ensure all activities are conducted in accordance with project objectives and standards.
- Identifies and addresses any challenges or issues that arise during site visits, implementing solutions to maintain project continuity and effectiveness.
- Fosters strong working relationships with local site staff to facilitate smooth data collection processes and promote collaboration.
- Prepares detailed reports on field visits, documenting findings, progress, and any deviations from project plans.
- Conducts regular training sessions for site personnel to enhance data collection techniques and adherence to project protocols.
- Monitors site performance through quantitative and qualitative metrics, ensuring ongoing compliance and improvement.
- Provides technical assistance to AMS project sites, focusing on monitoring and reporting.
- Prepares reports and presentations based on M&E findings.
- Collaborates with the project manager to enhance decision-making processes.
Monitoring and Evaluation Assistant
ICARS
07.2023 - 02.2024
- Company Overview: International Centre for Antimicrobial Resistance Solutions
- Responsible for the monitoring, evaluation, research, and framework of the project
- Provided technical assistance to the AMS project sites, particularly in relation to monitoring and reporting issues.
- Collected data on a regular basis to measure achievement against the performance indicators
- Conducted regular field visits and check data quality in project sites
- Supported project progress reporting, project mid-term review, and final evaluation.
- Produced reports on M&E findings and prepare presentations based on M&E data, as required.
- Provided the project manager with management information she may require
- Checked that monitoring data is discussed in appropriate forum and in a timely fashion in terms of implications for future action
- Conducted data collection activities, including surveys and focus group discussions.
Entrepreneur
BCS Food & Events
01.2019 - 01.2023
- Successfully baked and delivered over 200 custom orders for individuals and corporate clients, ensuring high-quality service and customer satisfaction.
- Analyzed industry trends to identify potential opportunities for growth.
- Negotiated contracts with customers, vendors, and partners.
- Maintained relationships with key clients to secure repeat business.
- Expertly planned and executed events, including corporate functions, weddings, birthdays, and other celebrations, tailored to clients' specific needs and preferences.
- Partnered with esteemed organizations such as UNDP, FNB Zambia, and the Ministry of Health, contributing to large-scale event planning and execution.
- Managed end-to-end event processes, from conceptualization to on-site coordination, ensuring seamless execution and positive client feedback.
Customer Experience Specialist
WidEnergy Africa
Lusaka
10.2018 - 02.2019
- Monitored and reported daily sales performances
- Supervised over 30 sales agents across Zambia
- Recorded and analyzed customer feedback to improve services
- Gather customer feedback through surveys, interviews, and direct interactions
- Analyzed feedback to identify common trends and areas for improvement
- Created detailed reports on customer feedback and present findings to management
- Developed and maintained positive relationships with customers to encourage repeat business
- Conducted follow-up communications with customers to ensure satisfaction and gather feedback
Education
Master's - social protection management
University of Zambia
Zambia01.2025
Bachelor - sociology, demography
University of Zambia
Zambia01.2023
Certificate - monitoring and evaluation
University of Zambia
Zambia12.2022
Skills
- Ms Word
- PowerPoint
- Spreadsheet software
- Social media marketing
- Event planning
- Interpersonal skills
- Problem-solving skills
- Performance monitoring
- Data Collection
- Report Writing
- Project Coordination
- Capacity Building
- Staff Development
- Qualitative Research
- Training development
- Excellent Communication
- Project Leadership
References
- Dr. Kapolowe Kenneth, Project Manager, ICARS (International Centre for Antimicrobial Resistance Solutions), +260 979456957, kennethkapolowe2020@gmail.com
- Liliane Munzero Ndabaneze, CEO, WidEnergy Africa, 35 Nalikwanda Road, Woodlands, Lusaka, Zambia, +260 97000700, liliane@widenergyafrica.com
- Chituwam Salasini, Manager - Clinical Services, PsycHealth Zambia, 64C, Mutandwa Rd, Roma, +260 979093412, chituwas@psyczambia.com
- Mubita Aurick, Lecturer, UNZA: Department of Sociology and Social Work, mubita.aurick@unza.zm
Languages
English
First Language
References
References available upon request.
Timeline
Project Monitoring and Evaluation Officer
ICARS
02.2024 - Current
Monitoring and Evaluation Assistant
ICARS
07.2023 - 02.2024
Entrepreneur
BCS Food & Events
01.2019 - 01.2023
Customer Experience Specialist
WidEnergy Africa
10.2018 - 02.2019
Master's - social protection management
University of Zambia
Bachelor - sociology, demography
University of Zambia
Certificate - monitoring and evaluation
University of Zambia
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