Makondo Zulu
Lusaka
Summary
Results-driven HR and Administration Manager with extensive experience in recruitment, payroll processing, and compliance management. Proven ability to handle sensitive information while providing strategic HR consultation to leadership. Expertise in fostering compliant and efficient workplace environments that enhance organizational performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HR & Administration Manager - Zambia
Sterling and Wilson Renewable Energy Limited
Lusaka, Zambia
05.2017 - Current
- Managed recruitment processes including job postings, interviews, and candidate selection.
- Ensured confidentiality and discretion while managing sensitive employee and company information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Held exit interviews and documented information discussed with employees.
- Delivered HR consultation services to leadership and department heads, supporting strategic decision-making.
- Ensured compliance with federal, state and local employment laws.
- Handled employee discipline and termination to address policy infractions.
- Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Managed payroll processing activities for multiple entities including tax filings.
- Collaborated with external auditors during annual audits to ensure accuracy of financial statements.
- Ensured accurate and timely compliance with tax filing requirements and other regulatory obligations.
- Collaborated with vendors to secure competitive pricing on goods or services purchased.
Human Resources Manager
Camland Construction Manager
Lusaka, Zambia
01.2015 - 05.2017
- Facilitated conflict resolution sessions, fostering a harmonious work environment and enhancing employee relations.
- Collaborated with leadership to align HR strategies with organizational goals.
- Conducted exit interviews to gather insights, informing strategies that enhanced employee retention.
- Evaluated current HR processes and recommended changes to improve efficiency.
- Advised employees on labor law compliance to ensure adherence to regulations.
- Assisted in employee recruitment, hiring and interview processes.
- Aligned HR policies with federal and local regulations.
Assistant HR Manager
Camland Construction Manager
Lusaka, Zambia
10.2012 - 12.2014
- Developed and implemented HR policies and procedures to enhance organizational compliance and efficiency.
- Screened resumes and scheduled interviews to support recruitment efforts and attract qualified candidates.
- Maintained employee records in compliance with legal requirements and policies.
- Resolved employee inquiries regarding benefits, policies, and procedures effectively.
- Prepared monthly reports on labor costs, turnover rates and other key metrics.
- Collaborated with managers to create strategies that improved employee engagement and retention.
- Assisted in the recruitment and selection process, including job postings, screening resumes, conducting interviews and reference checks.
Human Resource and Accounts Manager
Enviro - Flor Limited
Lusaka, Zambia
04.2008 - 04.2012
- Oversaw account reconciliations and resolved discrepancies efficiently.
- Managed the accounts payable and receivable processes ensuring timely payments of invoices.
- Reviewed and approved monthly journal entries, account reconciliations, and financial statements.
- Ensured accuracy of general ledger postings by reconciling accounts periodically.
- Coordinated external audit activities by providing timely information to auditors, facilitating a smooth audit process.
- Oversaw benefits administration, ensuring compliance with regulations and addressing employee needs.
- Managed full-cycle human resource operational activities to enhance HR employee performance.
- Provided guidance on labor law compliance issues
Human Resources Manager
Enviro - Flor Limited
Lusaka, Zambia
04.2007 - 04.2008
- Managed benefits administration, enhancing compliance and boosting employee satisfaction.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Delivered HR consultation to leadership and department heads, aligning HR strategies with business goals.
- Ensured compliance with federal, state and local employment laws.
- Led organizational change initiatives, ensuring smooth transitions while minimizing operational disruptions.
Lecturer
Patience Pays Institute
Livingstone, Zambia
01.2005 - 12.2005
- Delivered lectures on various subjects to enhance student knowledge
- .1. Business Communication
- 2. Business Administration
- 3. Business Law
- Facilitated learning on management theories and practices, enhancing student understanding and application.
- Led discussions to promote critical thinking and deeper analysis among students.
- Provided academic support and mentorship to students during office hours.
- Evaluated student performance through tests, quizzes, presentations, projects, or other assessments.
- Cultivated positive learning environment through active engagement with all students during class.
Education
BBA - Bachelor of Business Administration
Cavendish University Zambia
Lusaka, Zambia07-2012
MBA - Master of Business Administration - Finance
ZCAS University
Lusaka, ZambiaSome College (No Degree) - Advanced Diploma in HR And Business Management
ZIBSIP
Kitwe, ZambiaSkills
- HR management
- Recruitment processes
- Employee benefits
- Payroll administration
- Financial management
- Benefits management
- Policy implementation
- Records management
- Financial management
- Expense tracking
- Revenue management
- Cash flow management
- Tax compliance
- Regulatory compliance
- Business administration
- Cash flow management
Certification
Affiliate member of Zambia Institute of Human Resource Management (ZIHRM)
Accomplishments
Best Performance - Human Resource and Business Management _September 2013
References
References available upon request.
Timeline
HR & Administration Manager - Zambia
Sterling and Wilson Renewable Energy Limited
05.2017 - Current
Human Resources Manager
Camland Construction Manager
01.2015 - 05.2017
Assistant HR Manager
Camland Construction Manager
10.2012 - 12.2014
Human Resource and Accounts Manager
Enviro - Flor Limited
04.2008 - 04.2012
Human Resources Manager
Enviro - Flor Limited
04.2007 - 04.2008
Lecturer
Patience Pays Institute
01.2005 - 12.2005
BBA - Bachelor of Business Administration
Cavendish University Zambia
MBA - Master of Business Administration - Finance
ZCAS University
Some College (No Degree) - Advanced Diploma in HR And Business Management
ZIBSIP