Summary
Work History
Education
Skills
Languages
Timeline
Generic

Malala Moono

Mazabuka,07

Summary

Dynamic and adaptable professional with hands-on experience at Zambia Sugar Plc, excelling in cross-functional teamwork and problem-solving. Streamlined data entry processes, enhancing accuracy and efficiency. Proven ability to learn quickly and contribute to a positive team environment while delivering exceptional customer service. Proficient in various software programs, expanding technical skills.

Work History

Intern-Learning and Development

Zambia Sugar Plc
05.2025 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Streamlined data entry processes, significantly reducing manual errors.

Education

Bachelor of Arts - Public Administration With Human Resource

THe University of Zambia
Lusaka, Zambia
05-2025

Skills

  • Cross-functional teamwork
  • Adaptable learner
  • Fast learner
  • Problem-solving

Languages

English
Advanced (C1)

Timeline

Intern-Learning and Development

Zambia Sugar Plc
05.2025 - Current

Bachelor of Arts - Public Administration With Human Resource

THe University of Zambia
Malala Moono