Summary
Overview
Work history
Education
Skills
Certification
Personal Information
Languages
Timeline
Malcom Rahman

Malcom Rahman

LUSAKA

Summary

Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations.

Overview

18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Regional Manager- Vehicle Aftermarket CEA

SKF
Central and East Africa
02.2024 - Current
  • Drove company mission and values, representing organisation at meetings and industry events.
  • Deployed promotional campaigns to complement regional initiatives.
  • Achieved business objectives and benchmarks through strategic planning.
  • Increased market share through strong vendor network and customer-orientated service.
  • Monitored operations to assess and highlight results.
  • Managed profit and loss to decrease discrepancies and retain timely and under-budget project completion.
  • Created and led successful business culture focused on performance.
  • Drafted periodic reports to inform upper management on KPIs and operational issues.
  • Improved customer satisfaction and dealer profits by negotiating market consolidation.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.

Regional Manager - Channel Sales - CEA

SKF Group
Central and East Africa
02.2023 - 02.2024
  • Leading and motivating staff to improve customer service with clients
  • Designing and implementing strategic plans to reach sales targets
  • Cultivating lasting relationships with customers to grow customer loyalty
  • Developing and promoting weekly, monthly, and quarterly sales objectives
  • Working with customers to better understand their business needs and goals
  • Estimating sales volume and profit for current and new products
  • Establishing a sales training program to train new employees
  • Meeting with sales managers to assess company performance.
  • Achieved business objectives and benchmarks through strategic planning.
  • Increased market share through strong vendor network and customer-orientated service.
  • Monitored operations to assess and highlight results.

Distribution Development Manager / Vehicle Aftermarket Manager

SKF Group
Zambia
08.2019 - 03.2023
  • Nationwide, Distribution and footprint growth
  • Market analysis, Market Awareness, as well as Market Potential
  • Drive exponential revenue growth with steady bottom line
  • Vehicle After-Market share growth and development- Ensured ~95% availability of top 250 fastest lines to drive reliability, availability and predictability
  • Spear-heading the Vehicle Aftermarket, Food and Beverage and Industrial Distribution Development.
  • Designed strategies to contribute and enhance seamless workflows across different teams and departments.
  • Oversaw product and operations strategy, highlighting development opportunities that support goals.
  • Influenced key decision-making and established trust with stakeholders.
  • Led planning and development teams in achieving key business objectives.
  • Oversaw record-keeping for company's long-term planning, ensuring accuracy, accessibility and security.
  • Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.

Regional Parts Manager

Tata International Limited
Lusaka and Ndola
02.2019 - 10.2019
  • In charge of the Parts Department for TATA Zambia and Malawi
  • Led forecasting, purchasing and availability of all parts for running models
  • Increased fill Rate Ratios from 65%- 95% in 4 months
  • Introduced Tyre, Battery and Lubricants business, that in turn exceeded budgets by ~40%.
  • Handled high-volume parts, service and repair enquiries.
  • Mentored staff on handling and resolving customer concerns.
  • Motivated sales teams to achieve daily store targets.
  • Organised motor vehicle parts inventory in alignment with company procedures.
  • Updated stock systems regularly for reliable inventory information.
  • Promoted parts and accessory sales to increase revenue and drive satisfaction.
  • Processed parts orders and coordinated shipping to align deliveries with customer deadlines.
  • Delegated tasks to staff to meet daily service requirements.
  • Coordinated inventory audits and stock checks to verify accuracy and uncover discrepancies.

Warehouse Manager

Automotive Equipment
Zambia
03.2014 - 02.2019
  • Set up a computerized Bin Location system
  • Spear-headed the Introduction of a New Stock operating System
  • Sold off 75% of all the Deadstock
  • Maintained the FIFO regime for all products
  • Ensured Nil Variances on all stocks
  • Systemized a barcoding system
  • Participated in new stock orders as well as new line items to be introduced
  • In-charge of over 60,000 line items.
  • Improved warehouse layout to maximise storage space.
  • Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
  • Monitored warehouse safety and swiftly resolved hazards.
  • Delegated tasks and coordinated warehouse workflow to support continuous productivity.
  • Oversaw records covering purchasing transactions, distribution flow and stock storage.
  • Directed daily operations to achieve maximum output and reduce costs.
  • Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
  • Expertly handled employee conflicts in line with company procedures, addressing issues and preventing recurrence.
  • Worked with supply chain professionals to monitor and replenish inventory levels.
  • Reported daily warehouse performance data and updated company logs.
  • Allocated and managed high volume inventories, effectively meeting developing demands.

Stock Manager

Autoworld Limited
Lusaka zambia
02.2007 - 03.2014
  • Managed Stock of over 8-14m$ (Tyres, Batteries, Generators, Tubes and Boat Engines)
  • Ensured Nil Variance reports
  • Led the Tyre orders from Global Suppliers.
  • Monitored stock levels to reorder replenishments in good time.
  • Stored items securely to minimise risk of loss and damage.
  • Filed accurate paperwork for up-to-date records.
  • Received, unpacked and sorted high-volume deliveries.
  • Counted and recorded stock precisely for reliable audits.
  • Reported delivery discrepancies for missing and damaged goods.
  • Managed stock rotations to balance inventory of perishable products and minimise wastage.
  • Estimated needs and requisitioned new stock to meet demand.
  • Arranged smooth flow of goods between dock, staging and storage areas.
  • Compiled counts and prepared documentation for incoming and outgoing stock.
  • Minimised reporting errors when working in fast-paced environment with high volume of inventory.
  • Prepared stock in pallets and containers for prompt despatch.
  • Analysed inventory metrics and reported on findings to improve procurement strategies.
  • Controlled booking slot allocation for smooth stock movement.
  • Facilitated periodic inventory audits and physical counts to proactively address discrepancies.
  • Used barcode scanners to document inventory transactions, maintaining accuracy and efficiency throughout stock room.
  • Organised stock based on rotation requirements and expected use.
  • Followed procedures to maintain accurate stock counts and organised storage system.
  • Achieved stock availability each month through regular ordering and sales analysis.
  • Researched inventory turnover, stockout rates and carrying costs, driving revenue through targeted improvements.

Education

SUPPLY CHAIN STRATEGY AND MANAGEMENT - Logistics, Materials, and Supply Chain Management

MIT Sloan School of Management
04.2021 - 05.2022

Master's degree - Business Administration and Management, General

International Business Management Institute (IBMI)
03.2017 - 04.2019

Diploma - Business Administration and Management, General

ASSOCIATION OF BUSINESS EXECUTIVES (ABE) UK
01.2008 - 04.2010

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ACCA
01.2015 - undefined

Skills

  • Negotiation
  • Microsoft Office
  • Microsoft Excel
  • Customer Service
  • Product knowledge
  • Business administration
  • Strategic Planning
  • Employee management
  • Order processing
  • Territory management
  • Just In Time stock control
  • Operations management
  • Merchandising and display management
  • Sales development
  • Product and service expertise
  • Sales strategies
  • Operational management
  • Business development and planning
  • Order management
  • Industry partnership development

Certification

  • Comptia A+
  • Lead Management
  • Sales Manager Excellence "Best Practice Sales Coaching"
  • SKF Sales Excellence Program
  • SUPPLY CHAIN STRATEGY AND MANAGEMENT

Personal Information

Title: Regional Sales Director, CEA for Channel Sales, Vehicle Aftermarket and Agri business

Languages

English
Native

Timeline

Regional Manager- Vehicle Aftermarket CEA - SKF
02.2024 - Current
Regional Manager - Channel Sales - CEA - SKF Group
02.2023 - 02.2024
MIT Sloan School of Management - SUPPLY CHAIN STRATEGY AND MANAGEMENT, Logistics, Materials, and Supply Chain Management
04.2021 - 05.2022
Distribution Development Manager / Vehicle Aftermarket Manager - SKF Group
08.2019 - 03.2023
Regional Parts Manager - Tata International Limited
02.2019 - 10.2019
International Business Management Institute (IBMI) - Master's degree, Business Administration and Management, General
03.2017 - 04.2019
ACCA - ,
01.2015 - undefined
Warehouse Manager - Automotive Equipment
03.2014 - 02.2019
ASSOCIATION OF BUSINESS EXECUTIVES (ABE) UK - Diploma, Business Administration and Management, General
01.2008 - 04.2010
Stock Manager - Autoworld Limited
02.2007 - 03.2014

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Malcom Rahman