Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Manga Mange

Lusaka

Summary

Dynamic Sales Executive with a proven track record at System D Global, excelling in market research and customer relationship management. Leveraged effective communication and presentation skills to enhance client engagement, resulting in increased customer loyalty. Adept at interpreting data to drive strategic decisions and boost profitability through tailored solutions.

Overview

2
2
years of professional experience

Work History

Sales Executive

System D global
Lusaka , Zambia
02.2020 - 11.2021
  • Engaged clients through impactful presentations highlighting product features and benefits.
  • Managed customer inquiries, delivering timely support for product-related issues.
  • Conducted market research to pinpoint emerging trends and assess customer needs.
  • Developed strong client relationships, boosting customer loyalty and retention rates.
  • Prepared detailed sales reports outlining client interactions and summarizing activities.
  • Balanced cash accounts for clients, ensuring accuracy in financial transactions.
  • Increased profitability by identifying customer needs and aligning offerings effectively.
  • Engaged casual shoppers, providing product information and recommending merchandise to drive sales.

Education

Bachelor of Arts - Development Studies

National Institute Of Public Administration(NIPA)
Lusaka, Zambia
09-2025

Grade 12 ECZ Certificate -

Twin Palm Secondary School
Lusaka, Zambia
11-2016

Grade 9 ECZ Certificate -

InkPot Secondary School
Lusaka,Zambia
11-2013

Grade 7 ECZ Certificate -

Mango Grove Primary School
Lusaka,Zambia
11-2011

Skills

  • Market research and analysis
  • Customer relationship management
  • Effective communication
  • Presentation skills
  • Data interpretation (SPSS)
  • Team collaboration
  • Problem solving
  • Project management
  • Research management
  • Policy analysis
  • Community development
  • Leadership skills

Languages

English
First Language

References

References available upon request.

Timeline

Sales Executive

System D global
02.2020 - 11.2021

Bachelor of Arts - Development Studies

National Institute Of Public Administration(NIPA)

Grade 12 ECZ Certificate -

Twin Palm Secondary School

Grade 9 ECZ Certificate -

InkPot Secondary School

Grade 7 ECZ Certificate -

Mango Grove Primary School

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Manga Mange