Margaret Banda

• Responded to internal and external HR-related inquiries or requests.
• Supported HR projects, such as employee satisfaction surveys and exit interviews.
• Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
• Assisted with planning, organizing and coordinating company events.
• Guided employees through automated self-service platform for real-time attendance tracking and queries.
• Assisted with the development of training programs for staff members.
• Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
• Posted job announcements and pre-screened applicants to candidates for available positions.
• Organized company-wide events, including team buildings and annual parties.
• Coordinated new employee onboarding with orientation scheduling and preparation.
• Performed background checks on potential hires to ensure compliance with company standards.
• Provided administrative support to the HR department, including document preparation and calendar management.

• Supported learners by providing additional guidance where necessary.
• Organized materials and resources required for each session in advance.
• Facilitated group discussions and activities to ensure successful outcomes.
• Eliminated learning gaps and effectively instructed students utilizing wide variety of innovative teaching aids and motivational and implementation strategies.
• Conducted research into best practices related to the facilitation process.

• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.
• Balanced daily transactions on a computerized point-of-sale system.
• Performed other duties as assigned by management.

• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Processed returned merchandise by strictly following store return and exchange procedures.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.
• Balanced daily transactions on a computerized point-of-sale system.
• Performed other duties as assigned by management.
• Issued receipts, refunds, credits or change due to customers.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Supervised junior cashiers.

• Analyzed sales data to identify trends and adjust sales strategies accordingly.
• Accepted and completed cash, check and credit card payments.
• Informed customers about current promotions and discounts.
• Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
• Ticketed, arranged and displayed merchandise to promote sales.
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.

• Ensured compliance with safety regulations and company policies.
• Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
• Maintained accurate records of employee performance reviews.
• Identified opportunities for cost savings through waste reduction initiatives.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Managed inventory tracking and physical inventory counts to minimize loss.

. Updated the voter register

. Capture BioData of new voters

. Supervised the security

• Monitored office services mailbox for business support needs and requests.
• Prepared reports, presentations and correspondence.