Summary
Overview
Work History
Education
Skills
Mobile Numbers
Nrc Number
Personal Information
Professional Referees
Qualities Attributes
Timeline
Generic

Margaret Phiri

Lusaka

Summary

To secure a challenging position in an organization where I can demonstrate and exhibit my knowledge and skills. I seek to make significant contributions in bringing development to the company and meeting its corporate objective. I strongly believe that over the years, I have acquired considerable experience, knowledge and exposure in the field of Business Administration.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

M&E Assistant

HOWARD University International
Kitwe
12.2023 - 12.2025

Work Exposure:

. Provide general administrative and clerical support including mailing, scanning, faxing and copying to regional office in Pretoria, south Africa

. Maintain electronic and hard copy filing system for patient records

. Maintain electronic and hard copy filing system for patient records

. Perform data entry of patient records and scan documents

. Manage calendar for ART clients on the DSD model

.Assist in resolving any administrative problems

.Prepare and modify documents including correspondence, reports, drafts, memos and emails

. Schedule and coordinate meetings, appointments and training arrangements for HU.

. Maintain office supplies for HU

. Entering data relating to all participant encounters, including clinical visits, pharmacy and lab results in Smartcare Health record system.

. Ensure strict confidentiality of all participant data

.Collaborate with other staff in all aspects of data collection, data entry, quality control and management

. Daily and monthly data collection from all indicators, i.e. Retaintion, patient waiting time,

.Data analysis and reporting

. Data entry of patient’s interaction using SmartCare health record system and Epi info system

. Weekly Data compilation, verification and reporting

. Compilation of daily data for Dashboard weekly meetings for the facility

. Offering technical support for e-firs facilities, computer troubleshooting and software installations.

. Conducting monthly data review meetings with the facility head of departments

. Generate reports from SmartCare I.e daily appointment list for DSD, late for pharmacy pickup list for the clinical team.

. Data cleaning.

. Regular provision of mentorship and orientation of old and new data indicators to staff in all the facilities

Smartcare plus champion

IHM
01.2023 - 12.2023
  • Implemented SmartCare plus in western province (Lukulu district hospital)
  • Trained health care workers at Lukulu District hospital in SmartCare

Administrative Assistant

American International Health Alliance
Lusaka
01.2018 - 12.2019
  • Entering data relating to all participant encounters, including clinical visits, pharmacy and lab results in Smartcare Health record system.
  • Ensure strict confidentiality of all participant data
  • Collaborate with other staff in all aspects of data collection, data entry, quality control and management
  • Daily and monthly data collection from all indicators, i.e. Retaintion, patient waiting time
  • Data analysis and reporting
  • Data entry of patient’s interaction using SmartCare health record system and Epi info system
  • Weekly Data compilation, verification and reporting
  • Compilation of daily data for Dashboard weekly meetings for the facility
  • Offering technical support for e-firs facilities, computer troubleshooting and software installations.
  • Conducting monthly data review meetings with the facility head of departments
  • Generate reports from SmartCare I.e daily appointment list for DSD, late for pharmacy pickup list for the clinical team.
  • Data cleaning.
  • Regular provision of mentorship and orientation of old and new data indicators to staff in all the facilities under my supervision

Admin assistant/ Data officer

HOWARD UNIVERSITY INT
Lusaka
01.2018 - 12.2018
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying to regional office in Pretoria, south Africa
  • Maintain electronic and hard copy filing system for patient records
  • Perform data entry of patient records and scan documents
  • Manage calendar for ART clients on the DSD model
  • Assist in resolving any administrative problems
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Schedule and coordinate meetings, appointments and training arrangements for HU.
  • Maintain office supplies for HU

Education

Degree in Business Admin -

UNILUS
04.2024 - 04.2026

Accounting Technician Diploma -

National Institute of Public Administration (NIPA)

Grade 12 Certificate -

Munali Girls Secondary School
04.2009 - 01.2013

Skills

  • Interpersonal relationships
  • Positive mindset
  • Self-motivation
  • Teamwork
  • Adaptability
  • Inquisitiveness
  • Rapid learning
  • Presentation skills
  • Leadership
  • Supervisory abilities
  • Communication skills
  • Organizational skills
  • Time management
  • Honesty
  • Mature disposition

Mobile Numbers

  • +260 973 430 326
  • +260 967 888 951

Nrc Number

330263/10/1

Personal Information

  • Nationality:
  • Religion: Christian

Professional Referees

  • Peter
  • Mbachi
  • Mary Mulenga

Qualities Attributes

  • Strong leadership and supervisory abilities, a team player, hard worker, a goal-directed and reliable.
  • Excellent oral and written communication and organizational skills, coupled with a demonstrated time management.
  • Sober character, honesty and of mature disposition.

Timeline

Degree in Business Admin -

UNILUS
04.2024 - 04.2026

M&E Assistant

HOWARD University International
12.2023 - 12.2025

Smartcare plus champion

IHM
01.2023 - 12.2023

Administrative Assistant

American International Health Alliance
01.2018 - 12.2019

Admin assistant/ Data officer

HOWARD UNIVERSITY INT
01.2018 - 12.2018

Grade 12 Certificate -

Munali Girls Secondary School
04.2009 - 01.2013

Accounting Technician Diploma -

National Institute of Public Administration (NIPA)
Margaret Phiri