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Dynamic training specialist with excellent interpersonal and communication skills. Works closely with team members to design, develop and deploy effective training. Oversees instruction of several personnel, from new hires to professionals.

Provided customer support through clear oral and written communication. Applied active listening to understand customer needs. Assisted in resolving issues using analytical problem-solving techniques to improve service quality.

Dynamic and engaging Server with a history of enhancing customer experiences at Hooters, Italian Pie, and American Cafe. Leveraged exceptional customer service and cash handling skills to increase sales and ensure satisfaction. Demonstrated adaptability and a dedicated work ethic by mastering new menu items and efficiently managing high-volume periods.

Business and Marketing student at Anglia Ruskin University with a strong foundation in digital marketing, content creation, and customer engagement. Combines academic knowledge with practical experience in fast-paced, customer-facing environments, currently working within a high-end hospitality setting in London.
Demonstrates excellent communication, teamwork, and adaptability, with the ability to deliver high-quality service and build positive relationships with diverse clients. Experienced in social media management and content creation, with a strong understanding of consumer behaviour and brand engagement. A motivated and versatile individual seeking to apply marketing expertise alongside strong interpersonal and organisational skills in dynamic business environments.

MARGRATE CHANDA

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