Ms office, google skills
Margret Pepe
Kitwe
Summary
Adept at transforming data into actionable insights, my tenure at Mtendere Clinic honed my problem-solving and teamwork skills. Known for exceptional attention to detail and a positive attitude, I consistently deliver accurate and timely project completions, enhancing customer satisfaction and operational efficiency by over 30%.
Overview
1
1
year of professional experience
Work History
Human Resources Intern
MILTON SIMUKOKO
09.2024 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Developed strong written and verbal communication skills.
- Created and updated tracking spreadsheets using MS Excel.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Updated and maintained employee records to respond quickly to requests for information
- Developed training materials that contributed to professional growth of staff members.
- Facilitated effective communication between management and employees, fostering positive work environment.
- Provided logistical support for HR projects, including scheduling meetings and coordinating with vendors.
- Streamlined benefits administration, providing employees easy access to information and support.
- Played key role in planning and execution of annual performance review processes.
- Compiled and analyzed employee feedback to improve organizational policies.
- Reviewed and updated HR policies to reflect current laws and best practices.
π³πππ πππππ’
πΌπππππππ Clinic
09.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Associate Business Consultant
Moonga Bonaventure
10.2023 - 11.2023
- Analyzed financial data to identify trends and areas of improvement, leading to increased profitability.
- Enhanced team productivity by implementing project management tools and best practices.
- Established performance metrics for various departments within the organization, enabling accurate assessment and continuous improvement.
- Managed multiple projects simultaneously, ensuring timely completion and delivery to clients.
- Leveraged advanced analytical skills to solve complex business problems, leading to more efficient operations
- Implemented effective cost-saving measures without compromising on quality or service levels.
- Increased client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Provided data-driven insights to inform decision-making processes, resulting in optimized strategies.
Education
π±πππππππ'π ππ πππππππ - πΏπππππππππ πππ πΎππππππππ
π²πππππππππ ππππππππππ’
πΊπππ π,ππππππSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Verbal Communication
- Problem Resolution
Work Preference
Work Type
Full TimeInternshipContract WorkPart TimeGig WorkWork Location
On-SiteHybridRemoteImportant To Me
Work-life balanceCompany CultureCareer advancementPersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing4-day work weekSoftware
Languages
English
Advanced (C1)
Interests
Swimming, writing,balling, public speaking, planning
Timeline
Human Resources Intern
MILTON SIMUKOKO
09.2024 - Current
Associate Business Consultant
Moonga Bonaventure
10.2023 - 11.2023
π³πππ πππππ’
πΌπππππππ Clinic
09.2023 - 12.2023
π±πππππππ'π ππ πππππππ - πΏπππππππππ πππ πΎππππππππ
π²πππππππππ ππππππππππ’
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