Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARTHA ZULU

Chingola

Summary

Results-driven Assistant Operations Manager with expertise in streamlining workflows and enhancing operational efficiency. Proven ability to lead cross-functional teams and implement strategic process improvements.

Overview

10
10
years of professional experience

Work History

Assistant Operations Manager/Brand Controller

Pearl Mano Limited
09.2022 - Current
  • Streamlined operational workflows, enhancing overall efficiency in daily processes.
  • Led cross-functional teams to implement process improvements and optimize resource allocation.
  • Developed training materials for new staff, improving onboarding effectiveness and knowledge retention.
  • Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.

Store Manager

Fortune Foods
01.2017 - 06.2021
  • Managed daily store operations, ensuring optimal inventory levels and product availability.
  • Led team of 15 staff, promoting a collaborative environment to enhance customer service.
  • Implemented visual merchandising strategies, improving product presentation and customer engagement.

Education

High School Diploma -

Kabundi Secondary School
Chingola
11-2008

Skills

  • Operational planning
  • Process improvement
  • Operations management
  • Operational efficiency

Timeline

Assistant Operations Manager/Brand Controller

Pearl Mano Limited
09.2022 - Current

Store Manager

Fortune Foods
01.2017 - 06.2021

High School Diploma -

Kabundi Secondary School
MARTHA ZULU