Marthar Namukoko
Kitwe
Summary
Focused and reliable Job Title bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Nkana Golf Club
02.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
High School Math Teacher
Kitwe Boys Secondary School
05.2017 - 12.2020
- Improved student understanding by incorporating real-world examples and problem-solving techniques into lessons.
- Managed student behavior in classroom and administered approved discipline to create classroom environment conducive to learning.
- Promoted a positive classroom environment by fostering respectful communication and encouraging teamwork among students.
- Employed math lessons, demonstrations and interactive activities to teach and instruct high school students using educational materials, books and other learning aids.
- Monitored student progress and provided feedback to both students and parents.
- Created and maintained safe and orderly classroom environment conducive to learning.
Education
Bachelor Of Science In Secondary Education - Mathematics And Computer Science
DMI-ST.EUGENE UNIVERSITY
Chibombo, Zambia 10.2019
Skills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- Cash Handling
- Order Accuracy
- Guest Relations
- Safe Food Handling
- Professional Appearance
- Relationship Management
- Accurate money handling
Timeline
Restaurant Waiter
Nkana Golf Club
02.2022 - Current
High School Math Teacher
Kitwe Boys Secondary School
05.2017 - 12.2020
Bachelor Of Science In Secondary Education - Mathematics And Computer Science
DMI-ST.EUGENE UNIVERSITY
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