Aspires to engage in challenging tasks that promote learning and development, contributing positively to organizational success
Overview
12
12
years of professional experience
Work History
Direct Sales Agent
TNM Malawi Mobile
, Malawi
01.2024 - 12.2024
Consistently achieved sales quotas through effective territory canvassing.
Educated clients on product features and benefits of mobile plans.
Engaged customers to promote mobile services and products effectively.
Conducted product demonstrations to showcase offerings.
Set appointments and processed orders efficiently.
Resolved customer inquiries and complaints promptly, enhancing satisfaction.
Collaborated with team members to consistently meet sales targets.
Provided feedback on customer experiences to improve service delivery.
Assistant Teacher
Jills International School
, Malawi
01.2021 - 12.2023
Assisted teachers with recordkeeping, including attendance tracking and grade calculation.
Prepared lesson materials and set up equipment, such as computers, for instructional use.
Assistant Teacher
Mountview International School
01.2017 - 12.2020
Reinforce lessons presented by teachers reviewing material with students one on one or in a small group.
Provide extra assistance to students with autism, non English speaking students and those with physical and mental disabilities.
Customer Support Executive
TechMahindra Technology (Airtel Malawi)
01.2013 - 12.2015
Maintains call center database by entering information for customers.
Resolve problems by clarifying issues, researching and exploring answers and alternative solutions implementing solutions, escalating unresolved problems.
Education
Special Needs Exceptional Children Course Completion Certificate -
MONTESORI TRAINING CENTRE
01.2017
Bachelors (Hons) - Broadcasting and Journalism
BOTSWANA UNIVERSITY OF CREATIVE AND TECHNOLOGY
01.2013
MALAWI SCHOOL CERTIFICATE OF EDUCATION (M.S.C.E) -
Bvumbwe Secondary School
01.2003
MALAWI JUNIOR CERTIFICATE OF EDUCATION (J.C.E) -
Bvumbwe Secondary School
01.2001
PRIMARY SCHOOL LEAVING CERTIFICATE OF EDUCATION (P.S.L.C.E) -
LADYBIRD INTERNATIONAL PRIMARY SCHOOL
Skills
Computer skills
Accounting software proficiency
Video production and photography
Team collaboration
Effective communication
Hobbies and Interests
Travelling
Reading home & fashion magazine
Playing basketball and Monopoly
Hiking
Art (painting)
Affiliations
Travelling, reading home and fashion magazines, playing basketball and Monopoly, hiking, and art (painting).
References
References available upon request.
Timeline
Direct Sales Agent
TNM Malawi Mobile
01.2024 - 12.2024
Assistant Teacher
Jills International School
01.2021 - 12.2023
Assistant Teacher
Mountview International School
01.2017 - 12.2020
Customer Support Executive
TechMahindra Technology (Airtel Malawi)
01.2013 - 12.2015
Special Needs Exceptional Children Course Completion Certificate -
MONTESORI TRAINING CENTRE
Bachelors (Hons) - Broadcasting and Journalism
BOTSWANA UNIVERSITY OF CREATIVE AND TECHNOLOGY
MALAWI SCHOOL CERTIFICATE OF EDUCATION (M.S.C.E) -
Bvumbwe Secondary School
MALAWI JUNIOR CERTIFICATE OF EDUCATION (J.C.E) -
Bvumbwe Secondary School
PRIMARY SCHOOL LEAVING CERTIFICATE OF EDUCATION (P.S.L.C.E) -