MARTIN LUNGU
MKUSHI,Zambia
Summary
Confident and proactive leader with exceptional organisational and interpersonal skills, capable of managing teams and operations seamlessly. Proven ability to drive sales and enhance customer satisfaction through strategic planning and team development. Committed to delivering outstanding results and fostering growth in a management role.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Branch Manager
GoodFellow Finance Limited
10.2020 - 02.2025
- Processing Salary Advances for Clients
- Processing Refunds for Clients
- Assessing Clients Documents in Line with the Company's Policies, to ascertain if they qualify to get a Salary Advance
- Marketing
- Debt recovery
- Custodial of the branch's Float (Money)
Trainee Loan Officer
GoodFellow Finance Limited
03.2020 - 09.2020
- Processing Salary Advances for Eligible Clients
- Assessing Clients Documents in Line with the Company's Policies, to ascertain if they qualify to get a Salary Advance
- Marketing
- Making fellow up on Clients who defaulted paying back their Salary Advances
Mobile Money Officer
Zamtel
07.2019 - 01.2020
- Recruiting Zamtel Mobile Money agents
- Opening Zamtel Kwacha accounts for Zamtel customers
- Marketing Zamtel Kwacha
- Zamtel Mobile Money Agent Management
Marketing and Sales Intern
Zamtel
01.2019 - 06.2019
- Recruiting Mobile Money agents
- Customer Acquisitions
- Sim Card Activations and Selling
- Marketing Zamtel Kwacha
- Zamtel Mobile Money Agent Management
Finance Intern
National Pension Scheme Authority
05.2018 - 11.2018
- Filing of finance documents
- Reconciliation of Finance Accounts
- Asset Management
Marketing Intern
SME Accounting Services Ltd
02.2018 - 04.2018
- Created unique and engaging content for social media platforms including LinkedIn, Facebook and Twitter
- Creating ads targeting specific audiences
- Preparing Radio scripts for the radio show (Ndalama Insights)
- Routine field work
Human Resource Intern
Ministry of Tourism
Lusaka
05.2016 - 08.2016
- Created the database for the ministry
- Managed employee relations
- Prepared documents for my supervisor
Sales Representative
Banc ABC
Lusaka
05.2015 - 07.2015
- Marketing banking Services offered by the bank
- Distributing of flyers
- Getting information of the prospected clients
Education
Grade 12 Certificate - High School
Munali Boys High School
Zambia 01.2009 - 12.2011
Bachelor of Business Administration - Business Administration
DMI-St Eugene University
Zambia 04.2014 - 11.2018
Skills
- Ability to Develop, plan and implement
- Administrative Assistance
- Team Player
- Self-motivated and hard working
- Ability to maintain confidentiality of records and information
- Ability to assess and evaluate programs
- Computer literate
- Well Vested in MS Office (Word, Excel and PowerPoint)
- Good client and customer service orientation
Personal Information
Date of birth: 04/17/94
REFRENCES
- Mr. Alfred Chifota, Assistant Revenue Accountant (NAPSA HO), 0977774154
- Ms. Bwalya Chibwela, Operations Manager (Good Fellow Finance Ltd), 0966786748
- Ms. Anita, Sales Executive (Zamtel Kwacha House), 0950003313
Languages
English
Fluent
Affiliations
- Watching Soccer
- Networking
Timeline
Branch Manager
GoodFellow Finance Limited
10.2020 - 02.2025
Trainee Loan Officer
GoodFellow Finance Limited
03.2020 - 09.2020
Mobile Money Officer
Zamtel
07.2019 - 01.2020
Marketing and Sales Intern
Zamtel
01.2019 - 06.2019
Finance Intern
National Pension Scheme Authority
05.2018 - 11.2018
Marketing Intern
SME Accounting Services Ltd
02.2018 - 04.2018
Human Resource Intern
Ministry of Tourism
05.2016 - 08.2016
Sales Representative
Banc ABC
05.2015 - 07.2015
Bachelor of Business Administration - Business Administration
DMI-St Eugene University
04.2014 - 11.2018
Grade 12 Certificate - High School
Munali Boys High School
01.2009 - 12.2011
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