Summary
Overview
Work History
Education
Skills
Languages
Certification
Technical pro efficiency
Accomplishments
References
Timeline
Generic

Martin Mulenga

Ndola

Summary

Dynamic logistics professional with a proven track record at DP World/J&J Transport Africa, excelling in customs compliance and fleet tracking. Known for enhancing operational efficiency and fostering strong relationships with stakeholders. Adept at complex problem-solving and implementing cost-saving strategies, ensuring seamless import and export operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Assistant

DP World/J&J Transport Africa (z) ltd
Kasumbalesa
01.2022 - Current
  • Streamlined assignment of consignments to trucks, ensuring alignment with customer specifications.
  • Participated in team meetings to provide feedback on operational issues and solutions.
  • Maintained arrangements for timely cargo loading and offloading processes.
  • Provided regular updates to customers regarding cargo positions and delivery details.
  • Coordinated team efforts for efficient loading and unloading operations in various locations.
  • Communicated specific load requirements to drivers, following up on compliance.
  • Monitored satellite tracking for inactive drivers and reported discrepancies promptly.
  • Engaged with stakeholders to promptly address border clearance challenges.
  • Managed updates on Kasumbalesa Border status, ensuring accurate information dissemination.
  • Executed routing and scheduling for efficient logistics operations.
  • Monitored and uploaded pre-alert documents to guarantee pre-clearance before truck arrival.
  • Identified internal problems and recommended solutions to upper management.
  • Manage comprehensive supervision of all drivers under control
  • Contribute to breakdown management and accident recovery operations.

Customs Controller

Reload Logistics & Trading ltd
Ndola
09.2020 - 12.2021
  • Supervised clearing team to ensure efficient completion of duties and adherence to established SOPs.
  • Facilitated imports, exports, and transits by verifying availability of all necessary documentation for customs clearance.
  • Executed final clearances and ex-bonding, maintaining zero outstanding balances in bonded warehouse.
  • Cultivated relationships with customs and local authorities to facilitate expedited and cost-effective clearances.
  • Monitored customs entries, ensuring prompt processing by customs officials.
  • Documented all physical inspections, queries, and vehicle valuations for management review.
  • Administered correct customs entries documented in ASYCUDA system and confirmed timely payments for assessed entries.
  • Streamlined filing system for customs documents, ensuring effortless access and adherence to ZRA standards.

Clearing Officer

Customized Clearing and Forwarding ltd
Ndola
08.2015 - 03.2020
  • Monitored credit accounts and ensured timely statement delivery to prevent suspensions.
  • Coordinated imports by obtaining necessary documents for cargo clearance through customs.
  • Dispatched trucks immediately upon customs release to ensure timely deliveries.
  • Oversaw customs entries, ensuring prompt handling and resolution by customs authorities.
  • Reported all physical inspections, queries, and vehicle valuations to supervisor for documentation.
  • Registered accurate customs entries in ASYCUDA system and processed payments for assessed entries.
  • Checked import and export documentation to determine cargo contents.
  • Maintained up-to-date knowledge of industry regulations, including changes in customs law.
  • Coordinated customs clearance processes for import and export shipments.
  • Developed and maintained strong relationships with government officials and business partners.
  • Coordinated with warehouse staff to ensure smooth transition of goods through customs.

Education

Bachelor of Science in Procurement & Supply Chain Management - Supply Chain Management

Cavendish University Zambia
Lusaka
09-2028

Diploma - Logistics And Supply Chain Management (CILT UK)

Lusaka Open Business Collage
Lusaka
12-2024

Diploma - Clearing Forwarding and Shipping Management (ABMA UK)

Coppertone University Collage
Kitwe
01.2014

GCE Certificate -

Milemu Secondary School
Ndola
12-2009

Skills

  • Logistics execution and strategies
  • Efficient routing and scheduling
  • Complex problem-solving
  • Fleet tracking
  • Customs compliance
  • Inventory control
  • Safety standards
  • Harmonized tariff schedule
  • Cost savings
  • Import and export operations
  • Bonded warehouse operations
  • Customs clearance management
  • Transportation coordination

Languages

English
First Language

Certification

Zambia Chartered Institute of Logistics and Transport (ZCILT)

Technical pro efficiency

  • Freight Management System (FMS)
  • Magic Eye (ME)
  • Salesforce
  • Global Tracking
  • Asycuda World (ZRA)
  • Microsoft packages

Accomplishments

Streamlined cross-border clearance and reduced delays

By cutting border waiting time by 70% by pre-organizing customs documents (e.g. Invoices, manifests, parking lists, and coordinating with clearing agents ahead of truck arrivals, and this also resulted to improved fleet turnaround.

Cost savings and vendor negotiations

This was accomplished by enforcing compliance and training drivers on proper border procedures. For example, ensuring the driver adhered to the 5-day transit period given by the ZRA for both northbound and southbound travel avoids penalties or fines, and this saves the company from needless expenses

Compliance & Risk Mitigation

Achieved 100% compliance with Zambian and DRC customs regulations (e.g., axle load limits) for over 100 trucks per month. This prevented and saved the company from hefty penalties and fines

References

References available upon request.

Timeline

Operations Assistant

DP World/J&J Transport Africa (z) ltd
01.2022 - Current

Customs Controller

Reload Logistics & Trading ltd
09.2020 - 12.2021

Clearing Officer

Customized Clearing and Forwarding ltd
08.2015 - 03.2020

Bachelor of Science in Procurement & Supply Chain Management - Supply Chain Management

Cavendish University Zambia

Diploma - Logistics And Supply Chain Management (CILT UK)

Lusaka Open Business Collage

Diploma - Clearing Forwarding and Shipping Management (ABMA UK)

Coppertone University Collage

GCE Certificate -

Milemu Secondary School

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