Martin Phiri
Lusaka
Summary
Results-driven registration professional with robust background in administrative processes and client relations. Known for exceptional organizational skills, attention to detail, and ability to manage multiple tasks efficiently. Strong focus on team collaboration and adaptability, ensuring seamless operations and client satisfaction. Proven track record of delivering exceptional results in fast-paced environments.
Offering strong analytical abilities and willingness to learn, with keen interest in developing within this field. Brings understanding of data management and administrative support, along with strong organizational and communication skills. Ready to use and develop these skills.
Developed key skills in high-volume, customer-focused environment, including data management, problem-solving, and effective communication. Seeking to transition into new field, leveraging these transferrable skills to contribute to dynamic team. Capable of adapting quickly and delivering results in various professional settings.
Overview
13
13
years of professional experience
Work History
Registration Officer
Ministry Of Home Affairs Commissioner For Refugees
- Current
- Register Asylum Seekers with the guidelines of the Standard Operation Procedure (SOPs)
- Identify Vulnerable Refugees and refer them to the relevant partners for assistance
- Advise Asylum seekers with reference to Standard Operation Procedure on registration
- Generate weekly and Monthly statistics for Meheba Resettlement Camp
- Manage the quality of data on the database e.g updating of addresses, pictures with reference to the Standard Operation Procedure (SOPs)
IT/Administrative Assistant
Chamboniza Bedding Limited
06.2016 - 03.2017
- Make sure Client understand how the products works
- Maintenance, updating and review of content on the Chamboniza Bedding official website
- Routine review, updating and maintenance of the in-store POS software Program
- Assisting the company Accountant with collection, recording and reconciliation of accounting and financial data necessary to produce financial statements on a monthly, quarterly and annual basis or as requested by management
- Assisting with any other assignments as may be requested by management
Teller/sales
Cgrate Zambia
09.2015 - 05.2016
- Officer Training to New Customers and make sure Client understand how the products works
- Recruit new Merchants and offer support to both new and existing Merchants
Sales/Technical assistant
Trio-Consult Limited
01.2015 - 08.2015
- Make sure Client understand how the products works
- Make sure all Client problems in line with the product are cleared
- Email all clients on any new products that are in stock and if there are any promotions
- Register and manage both new and existing clients on our Mpoto service
- Maintain computer hardware/software for the Company
- Maintain, troubleshoot both the network and networking hardware
- Offer general assistance to members of staff when called upon
- Help in data entry and recorded checking to make sure all the data entered concerning registered members is up-to-date
Service Station Manager
Chawama Service Station
08.2014 - 10.2014
- Oversee the everyday operations of the filling station
- Recruit, hire and provide new hire orientation for every employee of the station
- Maintain the schedules of the employees, to review the time cards, run the payroll and to terminate some work contracts
- Prepare the SS26 Report at the end of each month
Senior ICT Technician
E-Tech Solutions
02.2014 - 07.2014
- Maintain computer hardware/software, hand in hand with Qrent
- Maintain, troubleshoot the network both hardware and software
- Offer general assistance to members of staff when called upon
- Manage the E-Tech Internet café
- Attend to all customer needs and wants at E-Tech Internet café
- E-mail daily financials to E-Tech Solutions manager
- Deposit weekly collections
- Run all the operations of E-Tech Solutions when the Manager is out
- Back up All the Data on the Main Computer
Manager
Duobless Internet Café
08.2013 - 02.2014
- Maintain both computer hardware and software
- E-mail daily financials to Duobless Ltd management
- Deposit weekly collections
- Ensure that each computer is working perfectly
Sales Executive
Garona Communications Zambia
07.2011 - 11.2012
- Report to the sales team manager
- Make sure customers understand how the product works
- Make sure to all customer problems in line with the product are cleared
- Writing a weekly report on the response of our customers in line with the product
- This was a four months contract to market and sale the company’s product, and also attends to any problems they may face with the product
IT Officer on attachments
Katwebseo
12.2011 - 10.2012
- Maintain both computer hardware and software
- Offer desk help to all members of staff
- Ensure that each computer is working perfectly
- Train members of staff when a new software or system is implemented
- Help in data entry and recorded checking to make sure they are up-to-date
- Give software advice when needed
- Help in web designing
- I applied for attachments at KatwebSeo, and I was called to start and this was on the1 December2011 till20 October2012
Education
Certificate of Completion - Windows Server 2012
UDEMY
Online01-2018
International Diploma - Computer Studies
Zambia Centre for Accountancy Studies
01.2010
Grade12 Certificate - undefined
Zipas high school
01.2008
No Degree -
UDEMY
OnlineSkills
- Analytical, problem solver and attention to details
- Ability to work as a Team Member
- Outstanding communications skills and ability to interact with any levels of management within the organizations
- Energetic, Determined and Hardworking
- Creative, Quick to Learn and Easily Adaptable to New Environments
- Use own initiative and keen to Make a Difference
- Work with minimum supervision
References
Vincent, Chilonga, 0977204625, Office of the Commissioner for Refugees
Hobbies and Interests
Documentaries, Motor Sport, listening to news, music and reading
Accomplishments
- Developed the following Websites
- Http://www.napsastarsfc.com/
- Http://www.educationinzambia.com/
- Http://www.selinetworkbusiness.com/
Timeline
IT/Administrative Assistant
Chamboniza Bedding Limited
06.2016 - 03.2017
Teller/sales
Cgrate Zambia
09.2015 - 05.2016
Sales/Technical assistant
Trio-Consult Limited
01.2015 - 08.2015
Service Station Manager
Chawama Service Station
08.2014 - 10.2014
Senior ICT Technician
E-Tech Solutions
02.2014 - 07.2014
Manager
Duobless Internet Café
08.2013 - 02.2014
IT Officer on attachments
Katwebseo
12.2011 - 10.2012
Sales Executive
Garona Communications Zambia
07.2011 - 11.2012
Registration Officer
Ministry Of Home Affairs Commissioner For Refugees
- Current
International Diploma - Computer Studies
Zambia Centre for Accountancy Studies
Grade12 Certificate - undefined
Zipas high school
Certificate of Completion - Windows Server 2012
UDEMY
No Degree -
UDEMY
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