Summary
Overview
Work History
Education
Skills
Languages
Timeline
Mathews  Banda

Mathews Banda

Chinsali

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Front Line Agent

Cactus Money Transfers Limited
05.2021 - Current
  • Provided excellent customer service while adhering to all company policies and procedures regarding confidentiality, quality control, and data protection.

Education

Diploma - Business Administration

Zambia , CHINSALI

Diploma - Business Administration

The University of Zambia , Chinsal
2026

Skills

  • Cash handling expertise

Languages

English
Beginner (A1)

Timeline

Front Line Agent - Cactus Money Transfers Limited
05.2021 - Current
Zambia - Diploma , Business Administration
The University of Zambia - Diploma , Business Administration
Mathews Banda