Matomola Linyama
Lusaka
Summary
Dynamic Pharmacy Technician with proven expertise at CDC Lusaka Provincial Health Office CoAg, enhancing patient care through meticulous medication management and workflow optimization. Skilled in manual and automated dispensing, I foster strong relationships and train new staff, significantly reducing medication errors and improving patient satisfaction. Committed to confidentiality and quality assurance.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CDC Lusaka Provincial Health Office CoAg
10.2019 - 09.2025
- Prepared and dispensed medications accurately according to prescriptions.
- Maintained inventory levels, ensuring timely restocking of essential pharmaceuticals.
- Processed prescription orders using electronic health record systems efficiently.
- Educated patients on medication usage, side effects, and adherence strategies.
- Collaborated with healthcare professionals to optimize patient care protocols.
- Implemented safety measures to ensure compliance with health regulations.
- Conducted regular audits of medication supplies to enhance inventory accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
- Participated in community health events, representing pharmacy and providing valuable health information.
Education
Associate of Applied Science - Pharmacy Diploma (Pharmacy Technologist)
Evelyn Hone College of Arts And Applied Sciences
Lusaka07.2019
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Pharmacy ethics
- Manual and automated medication dispensing
- New hire onboarding
- Quality assurance and control
- Attention to detail
- Creative thinking
- Analytical thinking
- Relationship building
- Employee training
- Staff leadership
Accomplishments
- Significantly contributed to Zambia's achievement of the 95%, 95%, 95% goals in HIV/AIDS and TB management.
- Quality improvement expert
Affiliations
- Full time affiliate of the Pharmaceutical Society of Zambia
- Fully Registered with the Health Professions Council of Zambia with a valid practicing license
Languages
English
Bilingual or Proficient (C2)
Lozi
Bilingual or Proficient (C2)
Bemba
Upper intermediate (B2)
Luvale
Upper intermediate (B2)
Nyanja
Upper intermediate (B2)
Mbunda
Bilingual or Proficient (C2)
Makoma
Bilingual or Proficient (C2)
Timeline
Pharmacy Technician
CDC Lusaka Provincial Health Office CoAg
10.2019 - 09.2025
Associate of Applied Science - Pharmacy Diploma (Pharmacy Technologist)
Evelyn Hone College of Arts And Applied Sciences