Maureen Mpaambu
Family Caregiver
Lusaka
Summary
Reliable and compassionate Family Caregiver seeking permanent, full-time employment in a private household. Experienced in providing personal care, assistance with daily living activities, meal preparation, companionship, and maintaining a safe and clean home environment. Committed to following instructions, respecting privacy and dignity, and supporting the physical and emotional wellbeing of individuals in care. Available to work on-site and willing to commit to long-term employment.
Overview
11
11
years of professional experience
1
1
Language
Work History
Home Support Assistant
University Teaching Hospital
01.2022 - Current
- Provided daily personal care support to an individual in a private home, ensuring comfort, dignity, and emotional reassurance at all times.
- Assisted with bathing, dressing, grooming, toileting, and mobility while following safe moving and handling practices.
- Prepared nutritious meals and assisted with feeding, taking into account dietary needs and preferences.
- Offered companionship and emotional support, helping reduce loneliness and improve overall wellbeing.
- Maintained a clean, safe, and organized living environment, including light housekeeping and laundry.
- Observed changes in physical or emotional condition and communicated concerns promptly to family members.
- Followed established routines and instructions consistently, demonstrating reliability and respect for household expectations.
- Maintained confidentiality and respected the privacy and dignity of the individual at all times.
Customer Service Representative
One World Logistics
02.2015 - 12.2021
- Provided professional, respectful service to diverse clients, resolving concerns calmly and efficiently.
- Demonstrated patience, empathy, and strong communication skills when assisting customers under pressure.
- Maintained accurate records and handled confidential information responsibly.
- Worked reliably within structured schedules, meeting deadlines and organizational standards.
- Built long-term trust with clients through consistency, accountability, and attention to detail.
Education
Florence Academy
Certificate Nurse Aide
New Kitwe Institute of Applied Sciences
Kitwe, Zambia09-2022
Certificate – Community Based Health Care
New Kitwe Institute of Applied Sciences
Kitwe02-2022
Secondary (High) School Graduation Certificate
Malundu High School
Kafue, Lusaka10-2014
Skills
Personal care assistance (bathing, dressing, grooming, toileting)
Additional Information
AVAILABILITY
- Permanent, full-time
- 30 to 40 hours per week
- On-site work only
- Available to start as soon as possible
Timeline
Home Support Assistant
University Teaching Hospital
01.2022 - Current
Customer Service Representative
One World Logistics
02.2015 - 12.2021
Florence Academy
Certificate Nurse Aide
New Kitwe Institute of Applied Sciences
Certificate – Community Based Health Care
New Kitwe Institute of Applied Sciences
Secondary (High) School Graduation Certificate
Malundu High School