Maureen Mpaambu
Family Caregiver
Lusaka
Summary
Reliable and compassionate Family Caregiver seeking permanent, full-time employment in a private household. Experienced in providing personal care, assistance with daily living activities, meal preparation, companionship, and maintaining a safe and clean home environment. Committed to following instructions, respecting privacy and dignity, and supporting the physical and emotional wellbeing of individuals in care. Available to work on-site and willing to commit to long-term employment.
Overview
11
11
years of professional experience
1
1
Language
Work History
Home Support Assistant
University Teaching Hospital
01.2022 - Current
- Provided daily personal care support to an individual in a private home, ensuring comfort, dignity, and emotional reassurance at all times.
- Assisted with bathing, dressing, grooming, toileting, and mobility while following safe moving and handling practices.
- Prepared nutritious meals and assisted with feeding, taking into account dietary needs and preferences.
- Offered companionship and emotional support, helping reduce loneliness and improve overall wellbeing.
- Maintained a clean, safe, and organized living environment, including light housekeeping and laundry.
- Observed changes in physical or emotional condition and communicated concerns promptly to family members.
- Followed established routines and instructions consistently, demonstrating reliability and respect for household expectations.
- Maintained confidentiality and respected the privacy and dignity of the individual at all times.
Customer Service Representative
One World Logistics
02.2015 - 12.2021
- Provided professional, respectful service to diverse clients, resolving concerns calmly and efficiently.
- Demonstrated patience, empathy, and strong communication skills when assisting customers under pressure.
- Maintained accurate records and handled confidential information responsibly.
- Worked reliably within structured schedules, meeting deadlines and organizational standards.
- Built long-term trust with clients through consistency, accountability, and attention to detail.
Education
Florence Academy
Certificate Nurse Aide
New Kitwe Institute of Applied Sciences
Kitwe, Zambia09-2022
Certificate – Community Based Health Care
New Kitwe Institute of Applied Sciences
Kitwe02-2022
Secondary (High) School Graduation Certificate
Malundu High School
Kafue, Lusaka10-2014
Skills
Personal care assistance (bathing, dressing, grooming, toileting)
Meal preparation and feeding support
Mobility assistance and safe moving & handling
Infection prevention and control
Medication assistance (as directed)
Emotional support and companionship
Dementia and mental health awareness
Safeguarding and patient safety
Household support and light housekeeping
Observation, reporting, and documentation
Respect for privacy, dignity, and cultural values
Time management and reliability
Ability to work independently in a home setting
Additional Information
AVAILABILITY
- Permanent, full-time
- 30 to 40 hours per week
- On-site work only
- Available to start as soon as possible
Timeline
Home Support Assistant
University Teaching Hospital
01.2022 - Current
Customer Service Representative
One World Logistics
02.2015 - 12.2021
Florence Academy
Certificate Nurse Aide
New Kitwe Institute of Applied Sciences
Certificate – Community Based Health Care
New Kitwe Institute of Applied Sciences
Secondary (High) School Graduation Certificate
Malundu High School