Mazuba Mwiinga
Ndola
Summary
Dynamic professional dedicated to achieving organizational goals through effective and efficient contributions. Proven ability to leverage skills in problem-solving and teamwork to excel in diverse opportunities. Strong commitment to continuous improvement and positive workplace culture.
Overview
23
23
years of professional experience
Work History
Service Consultant
Zanaco Bank
Ndola
01.2009 - Current
- Managed vault security measures and cash handling processes.
- Ensured compliance with KYC during account opening procedures.
- Execute all funds transfer instructions within agreed turnaround time.
- Manage loan processing workflows.
- Deliver exceptional customer service consistently.
- Making sure all new accounts are on boarded on mobile banking and internet banking platforms
- responsible for growing the customer base
- Achieve and manage all assigned targets and revenue.
- Responsible for growing the deposit base in line with the set targets
- Engaged in effective teamwork.
- Enhanced client experience by introducing various banking services.
- Amplified income by implementing strategic cross-selling methods.
- Promoted fixed deposit investments to secure bank's deposits.
- Closing all sales leads generated by tellers
Cashier
Zambian Breweries group of companies
03.2007 - Current
- Receiving cash and cheques from customers /salesmen
- Daily depositing of cash and cheque with the bank
- Ensuring customer queries are resolved within the stipulated turn around time
- Agreeing actual cash received to cash records.
- Customer acquisition.
- Revenue generation.
Accounts Department (Part-time)
Zambian Breweries group of companies
01.2006 - Current
- Writing cheques
- Bank reconciliation
- Handling Petty Cash
- Making payments to suppliers
- Posting supplier invoices to accounts payables
- Posting other payments to the cash book
Casual Worker
PPAZ
01.2002 - Current
Stock Taker
Zambian Breweries group of companies
07.2006 - 03.2007
- Checking physical stock on trucks against customer invoice
- Dispatching trucks with stock into the field
- Receiving stock returns from the field/trade
- Taking part in monthly stock count
- Supervising security guards
Accounts Assistant
Vilole Images
01.2004 - 01.2005
- Maintaining the petty cash
- Bank reconciliation
- Maintaining the fixed asset register
- Handling payments
Education
Self study - ZICA
Self study
12.2024
NATECH -
NIPA
01.2006
GCE Certificate -
Pemba High School
01.2001
G7 Certificate -
Olympia Basic School
01.1996
Skills
A highly skilled, self-motivated and well trained professional
with experience in a variety of industries including banking,
transport, finance, and real estate I have gained a robust and
varied skill set in areas of Corporate sales, Performance
Management, Customer Service, Administrative duties and
Complaint Resolution Core strengths include Customer
Relationship Management Seeking a Finance position with an
outstanding career opportunity that will offer a rewarding work
environment along with a winning team that will fully utilize
management skills
Sirname
Mwiinga
Nrc
735647/11/1
Personal Information
- Date of Birth: 08/23/80
- Gender: Male
- Nationality: Zambia
References
- Joseph Likonde, Accountant, Zambian Breweries Group(North), Minsundu Road, Ndola, 70091, 21816/221344, 0964906314
- Benjamin Chibwe, Customer Relations Manager SME Banking, Zanaco Bank, Kitwe Business Centre, Kitwe, 0977447198
- Mr Boyd Sichone, General Manager, Zanaco Bank, Kitwe Business Centre, Kitwe, 0977567129
- Longwani Mwape, Product Development Manager, Zanaco Head Office, Lusaka, 0976514850
Hobbies and Interests
- Playing chess
- Listening to music
- Making friends
- Going out on social outings
- Reading
Objectiveinlife
To contribute effectively, efficiently and positively towards organizational goals and to apply myself to the best of my abilities in every opportunity that avails itself.
Otherattainments
- Certificate of attendance in Sexual Reproduction Health
- Integrity test Certificate
- Certificate in Pastel Accounting
- Diploma in discover Bible Lessons
- Internet searching skills certificate of attendance
Timeline
Service Consultant
Zanaco Bank
01.2009 - Current
Cashier
Zambian Breweries group of companies
03.2007 - Current
Stock Taker
Zambian Breweries group of companies
07.2006 - 03.2007
Accounts Department (Part-time)
Zambian Breweries group of companies
01.2006 - Current
Accounts Assistant
Vilole Images
01.2004 - 01.2005
Casual Worker
PPAZ
01.2002 - Current
Self study - ZICA
Self study
NATECH -
NIPA
GCE Certificate -
Pemba High School
G7 Certificate -
Olympia Basic School
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