Mbingila Kamboyi
Lusaka,09
Summary
I aim to lead the development of innovative Business Administration Management and strategies. My objective is to enhance Business operations and expand organizational reach to ensure sustainable growth
Driven by a dedication to growth and a thorough understanding of banking, finance, and risk management. Skilled in project planning, compliance oversight, and international diplomacy. I intend to lead the charge, forge robust alliances, explore opportunities for expansion, and fortify organizational prosperity in an ever-evolving landscape.
Overview
4
4
years of professional experience
Work History
Operations Assistant
Symmetric insurance solutions limited
01.2025 - Current
- Assist in the processing, issuance, and renewal of insurance policies while maintaining accurate records in the database.
- Support the claims department by gathering necessary documentation, following up on claim statuses, and updating clients as required.
- Act as the first point of contact for clients, providing prompt responses to inquiries and ensuring a positive client experience.
- Handle office correspondence, scheduling, and coordination of meetings to streamline operational efficiency.
- Input and update data in company systems and generate periodic reports for management analysis.
- Ensure all transactions and processes comply with regulatory requirements and company policies.
- Maintain organized, up-to-date physical and digital files for easy access and audit purposes.
- Identify operational inefficiencies and suggest improvements to enhance productivity and customer satisfaction.
Graduate Trainee
Symmetric insurance solutions limited
01.2024 - 01.2025
- Finance and Administration (Banking, withdrawals, receipts, reconciliations, petty cash, credit control, maintaining the company’s monthly management accounts with the help of our accounting partners; beyond bookkeeping, interface with auditors, and ensuring compliance with all regulatory bodies).
- New business acquisition.
- Renewal business placement.
- Underwriting processes including reconciliations.
- Claims management and processing.
- Customer relationship management.
- Establishing strong business relations with insurers.
- Credit control.
- Managing the firm’s calendar.
- Other tasks as assigned by the supervisor.
Business Relationship Assistant
Devere Group and Partners Investment Zambia Limited
01.2023 - 01.2024
- Work closely with Private Wealth advisors to support and implement wealth management strategies for existing and new clients.
- Develop and prepare marketing presentations for prospective clients.
- Research internal and external investment vehicles for client asset allocation.
- Provide client service and team support.
- Source new prospective clients through networking events.
- Participate in some of the team’s prospective client meetings and follow up, as appropriate.
- Manage new business team meetings and associated action items.
Accounts and Administration Assistant
RealTech Investment Limited
01.2022 - 01.2023
- Implement all policies and procedures for procurement, cash control and payments as per company’s policy & procedures.
- Ensure that transactions are fully supported, approved, properly filed and that the operations conform to organization policy and as per the project proposal document.
- Ensure that monthly bank reconciliations are completed on a timely basis and that the final reconciliation are reviewed and signed off by the Managing Director.
- Support the Managing Director in reviewing partner’s financial report on a monthly basis and review internal controls and support documentation.
- Ensure that the RealTech Investment Limited has current and valid contracts: insurance and tax payments for any house, contractor, vehicle, electricity, water telephone etc. and that payments are made for the same in full and on time.
Education
BSc Degree - Banking and Finance
The University of Lusaka
01.2021
Grade 12 Certificate - undefined
Lake Road PTA School
01.2013
Affiliations
- Zambia Institute of Banking and Financial Services, 11269
- Institute of Directors Zambia (IOD), 212019 - under renewal 2022
- Women in Insurance and Pensions Association Zambia
Brief Profile
Driven by a dedication to growth and a thorough understanding of banking, insurance, and risk management. Skilled in compliance oversight, public relations and international diplomacy. I intend to lead the charge, forge robust alliances, explore opportunities for expansion, and fortify organizational prosperity in an ever-evolving landscape. I aim to lead the development of innovative Business Administration Management and strategies. My objective is to enhance Business operations and expand organizational reach to ensure sustainable growth.
Attributes
- Possesses remarkable strategic planning and high-level analytical skills.
- Demonstrates a comprehensive understanding of complex management frameworks and their impact on decision-making.
- Exceptional teamwork capabilities, creating environments where collective goals are achieved with synergy and efficiency, while ensuring compliance with legal standards.
- Proficient in both written and oral communication, coupled with adept presentation skills.
- Possesses a fast-learning ability and adapts quickly to new systems and Management regulations.
- Upholds strong ethical standards and integrity in Business Administration Management practices.
- Proficient in touch typing and Microsoft Office Suite.
- Committed to ongoing learning and process enhancement.
Phone Numbers
- 0760767672
Current Address
Lusaka, Lusaka, Zambia
<Enter your own>
- Gender: Female
Training
- 2019-01-01, University of Zambia, Certificate in Project Planning and Management
- 2019-01-01, Zambia Institute of Diplomacy and International Studies (ZIDIS), Certificate in Diplomatic Practice Protocol and Public Relations
- 2018-01-01, University of Lusaka, Certificate in Risk and Compliance Management
- 2016-01-01, Zambia College of Insurance and Pensions Trust, Certificate in Risk Management
- 2015-01-01, Zambia College of Insurance and Pensions Trust, Certificate in Investment Advisors and Stockbroker’s
Languages
English
Advanced (C1)
Interests
Gym, cooking, baking and gardening
Journeling
Timeline
Operations Assistant
Symmetric insurance solutions limited
01.2025 - Current
Graduate Trainee
Symmetric insurance solutions limited
01.2024 - 01.2025
Business Relationship Assistant
Devere Group and Partners Investment Zambia Limited
01.2023 - 01.2024
Accounts and Administration Assistant
RealTech Investment Limited
01.2022 - 01.2023
BSc Degree - Banking and Finance
The University of Lusaka
Grade 12 Certificate - undefined
Lake Road PTA School
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