Melissa Mulenga
Chipata,03
Summary
Experienced in event logistics management and office administration, excelling in correspondence management, supply procurement, and travel coordination. Proven ability to maintain project inventory and adapt to changing priorities. Strong problem-solving skills enhance organizational efficiency and success.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Registry Clerk
Ministry Of Green Economy and Environment
Chipata, Zambia
11.2019 - 01.2026
- Maintained accurate records by diligently updating and managing registry database.
- Promoted efficient workflow for smooth operation of daily tasks.
- Streamlined document processing with keen attention to detail, ensuring accuracy in record keeping.
- Facilitated communication between departments to ensure information was relayed promptly.
- Assisted visitors, provided information and guided them through procedures.
- Handled sensitive documents with utmost discretion and adherence to data protection laws.
- Managed incoming calls professionally, provided callers with accurate information on request.
- Coordinated meetings for senior staff, ensured rooms were prepared accordingly.
- Scheduled appointments efficiently to avoid clashes in calendar schedules.
Student Core Leader
The Navigators Zambia
Lusaka, Zambia
06.2016 - 12.2018
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Librarian
Copperbelt University
Kitwe, Zambia
02.2017 - 03.2017
- Improved library accessibility by implementing new filing system.
- Established welcoming environment with regular cleaning and organizing duties.
- Ensured efficient service with meticulous record-keeping tasks.
- Assisted in reference inquiries resulting in improved customer satisfaction levels.
- Streamlined check-in and check-out process for better user experience.
- Maintained up-to-date records of library inventory with computerized systems management skills.
Education
Grade 12 Certificate -
Luanshya Girls Secondary School
Zambia 01.2009 - 12.2011
Bachelor of Arts - Library Information Science
The University Of Zambia
Zambia 09.2014 - 12.2018
Master of Project Management - Project Management
The University of Lusaka
Zambia 07.2022 - 10.2025
Skills
- Event logistics management
- Office administration
- Correspondence management
- Supply procurement
- Travel coordination
- Project inventory maintenance
- Adaptability to changing priorities
- Problem-solving skills
Languages
English
Advanced
Bemba
Intermediate
Chichewa
Beginner
Certification
- Monitoring and Evaluation, University of Zambia
- Resource Description and Access, The University of Zambia
- Green House Accounting, Food and Agriculture Organization (FAO Learning Academy)
References
1. Mr. Matuka Chipembele,
Chief Librarian
Mukuba University
P.O. Box 20382,
ITIMPI,KITWE
Email:Matmwila@gmail.com
Cell No: 260 969 284823
2. Mr. Abel M’Kulama,
Lecturer
The University Of Zambia
School of Education,
Department of Library Information Science
P.O. Box 32379
LUSAKA,
E-mail:abelmkulama@gmail.com
Cell No: 260 973 345005
3. Mr Katongo Nsofwa S
Principal Forestry Officer
Provincial Forestry Office
P.O. Box 510095
CHIPATA
Email: Katongonsofwa2015@gmail.com
Cell No: 260 97470067 260 962076710
Timeline
Master of Project Management - Project Management
The University of Lusaka
07.2022 - 10.2025
Registry Clerk
Ministry Of Green Economy and Environment
11.2019 - 01.2026
Librarian
Copperbelt University
02.2017 - 03.2017
Student Core Leader
The Navigators Zambia
06.2016 - 12.2018
Bachelor of Arts - Library Information Science
The University Of Zambia
09.2014 - 12.2018
Grade 12 Certificate -
Luanshya Girls Secondary School
01.2009 - 12.2011