Memory Chama
Lusaka
Summary
Results-driven professional with expertise in market research, analysis, and trend identification, adept at uncovering market gaps and creating tailored solutions. Proven ability to work independently with minimal supervision, consistently delivering impactful results. Experienced in working with various teams, ensuring on-time project completion, and maintaining strong customer relationships. Demonstrates excellent business acumen, with a keen ability to prioritize, manage multiple tasks, and maintain attention to detail. Skilled in report writing, collaboration, and interpersonal communication, with a focus on achieving strategic business goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Strategic Planning Manager
FITZSOFT APPLICATIONS
- Developing strategic plans, setting goals and objectives, resource allocation
- Collaboration across teams, market and competitor analysis, risk management, reporting to senior leadership.
Key Account Manager (ZAMBIA)
SEIDOR AFRICA (ZAMBIA)
Zambia
01.2023 - Current
- Client retention, through maintaining and nurturing relationships
- Engage in market research to identify emerging trends, customer needs, and competitor strategies. Deliver accurate and value-adding products.
- Manage customer feedback, and resolve any upcoming issues.
- Meet set revenue targets, across all products.
New Business Sales Zambia
SEIDOR AFRICA (ZAMBIA)
Zambia
01.2021 - Current
- Building and managing the new business sales pipeline for Zambia and possible neighbouring countries
- Lead generation, qualifications, build a run with presentations, participate in solution building, and foster a collaborative and results-driven work environment.
- Follow-up meetings, negotiation and deal closure
- Customer service and CRM system management.
Education
Masters - International management
INTERNATIONAL UNIVERSITY OF APPLIED SCIENCES
02.2026
Bachelor of Economics - undefined
UNIVERSITY OF NAMIBIA
01.2013
Skills
- CRM
- Social Media Selling
- Account Management
- Business Develop
- Strategic planning & business leadership
- Leadership
- Effective Communication
- Critical Thinking
- Interpersonal Skills
- Stakeholder Management
LANGUAGES
English (Fluent)
Bemba (Fluent)
Nyanja (Intermediate)
Certification
Entreprenuership
Timeline
Key Account Manager (ZAMBIA)
SEIDOR AFRICA (ZAMBIA)
01.2023 - Current
New Business Sales Zambia
SEIDOR AFRICA (ZAMBIA)
01.2021 - Current
Strategic Planning Manager
FITZSOFT APPLICATIONS
Bachelor of Economics - undefined
UNIVERSITY OF NAMIBIA
Masters - International management
INTERNATIONAL UNIVERSITY OF APPLIED SCIENCES