Mercy Mutale

. Assist the daily supervisor with the identification of suitable and representative locations for the establishment of on-farm trials

• Collect soil and plant samples and ensure nutrient analysis following the guidelines provided by the supervisor

• Interpret and implement the research protocols for on-farm researcher-managed trials; monitor farmer-managed trials

• Ensure that logistics for the establishment of trials are in place e.g. Procurement of the ingredients/nutrient and preparation of fertilizer blends, if needed

• Interact with farmers, private sector, and public institutions for the establishment of on-farm researcher-managed trials

• Prepare the work plan and submit it to the daily supervisor for approval

• Establish on-farm researcher-managed trials

• Ensure timely data collection, processing, and report writing from on-farm researcher-managed trials

• Assist in publishing results in reputed scientific journals, technical reports, and magazines.

• Performing a variety of other related duties as required.

• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

.oversee the day-to-day operations of the assigned depot, ensuring

smooth functioning.

.Continuously monitor the quality of purchased, received, and dispatched

commodities to maintain high standards.

.Validate the quantity of commodity bags purchased; issue, review, and

endorse purchase documents and commodity receipts; and compile

.comprehensive summary reports.

Conduct thorough inspections of all commodity purchases to ensure accuracy and adherence to regulations.

.Verify the accuracy of commodity bag weights through the weighing of

samples.

.Provide supervision to loaders and general workers, ensuring strict

compliance with established processes.

.Perform meticulous inspections to validate the integrity of all commodity acquisitions.

Supervise the depot's security guards,

.Ensuring their presence and vigilance.

Ensure meticulous reconciliation of all purchases prior to initiating payment to commodity suppliers.

.Validate and authorize gate registers for commodity receipts/dispatches

and manage visitor records in collaboration with depot security

personnel.

.Conduct regular audits for stock and inventory reconciliation, maintaining accurate records.

Prepare comprehensive weekly reports detailing depot operations and

related metrics.

.Compile wage information for casual general workers, preparing and submitting wage bills to the Marketing Assistant.

• Improved customer satisfaction by promptly answering inquiries and providing accurate information.

• Helped customers complete purchases, locate items, and join reward programs.
• Used in-store system to locate inventory and place special orders for customers.
• Maintained clean sales floor and straightened and faced merchandise.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Greeted customers and helped with product questions, selections, and purchases.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered questions about store policies and addressed customer concerns.