Michael Mulumbi
Lusaka,Zambia
Summary
Dynamic professional with a robust skill set encompassing written communication, recordkeeping, and problem-solving. Demonstrates exceptional attention to detail and multitasking abilities, complemented by active listening and customer relations expertise. Proficient in MS Office, including Microsoft Word, with strong organisational skills and critical thinking capabilities. Adept at quality assurance and clerical support, fostering relationship building through cultural awareness. Skilled in data entry and task prioritisation, with a focus on project planning and public speaking. Committed to leveraging interpersonal communication and adaptability to achieve career goals in a challenging environment.
Overview
18
18
years of professional experience
Work history
Legal assistant
Lynda Mataka and Partners Legal Practitioners
Lusaka, Zambia
07.2024 - Current
- Efficient case management by meticulously organising legal documents.
- Compiles detailed case summaries for quick reference by attorneys.
- Ensures client satisfaction with timely and accurate communication.
- Delivers exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Files court documents and legal pleadings with court clerk on behalf of attorneys.
- Files conveyance and other documents at Ministry of lands
- Files documents at the local council registry
- Works alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
- Enhances office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintains strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Helps in communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Legal Assistant
MB Christopher Legal Practitioners
02.2018 - 07.2022
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Filed conveyance and other documents at Ministry of lands
- Filed documents at the local council registry
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
Church Administrator
Living Water Global Churches - WPH
01.2009 - 12.2010
- Enhanced congregation engagement by organizing and implementing various community outreach programs.
- Managed church finances, resulting in better budget allocation and increased funds for ministry initiatives.
- Streamlined administrative processes to improve overall efficiency and effectiveness within the church office.
- Coordinated volunteer efforts, leading to a more organized and impactful service experience for all participants.
- Developed comprehensive event plans, ensuring successful execution of church-wide gatherings and celebrations.
- Maintained accurate records of member information, allowing for improved communication and outreach efforts.
- Assisted in the creation of weekly worship materials, contributing to a cohesive and inspiring service experience.
- Established a welcoming environment for new members, fostering a sense of belonging within the church community.
- Collaborated with pastoral staff on strategic planning initiatives, supporting the growth and development of the congregation's mission.
- Served as a liaison between various ministries, promoting effective communication and collaboration among teams.
- Oversaw facility maintenance projects, ensuring a clean and inviting space for worship and fellowship activities.
- Provided administrative support to pastoral staff, contributing to their ability to focus on spiritual care within the congregation.
Sales Executive
DSG - Barron - Lusaka
11.2007 - 01.2009
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Expanded market share with strategic territory planning and targeted prospecting.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
- Mentored junior sales representatives, providing ongoing coaching to improve their performance.
Education
Bachelor of Theological Studies -
Vision International University
01.2011 - 01.2014
Diploma - Christian Education
Morning Star Bible College
01.2011 - 01.2012
Bachelor of Law - Law
Kopaline University
Zambia 07.2025 -
Skills
- Written communication
- Recordkeeping
- Communication skills
- Problem solving
- Attention to detail
- Multitasking
- Active listening
- Customer relations
- Organizational skills
- Critical thinking
- Quality assurance
- MS Office proficiency
- Clerical support
- Relationship building
- Cultural awareness
- Data entry
- Task prioritization
- Microsoft Word expertise
- Project planning
- Public speaking
- Interpersonal communication
- Adaptability
Reference
- Geoffrey, Phiri, Country Manager, Geoffrey.Phiri@za.lactalis.com, +260969619220, Aspen Pharmacare/Sanulac
- George S., Siankope, Senior Pastor, +260977705698, Worship Power House Family Church
- Christopher Mutale, Besa, Managing Partner, +260978587950, M.B Christopher Legal Practitioners