MICHAEL MUNSONGO
Lusaka
Summary
Recent Business Administration graduate with hands-on experience in credit risk assessment and customer service. Demonstrates a proactive approach to learning and contributing to marketing strategies, positioning to drive growth and enhance client relationships in a dynamic corporate environment.
Overview
7
7
years of professional experience
Work History
Credit Officer
Altus Financial Services Limited
Lusaka
01.2025 - Current
- Evaluated credit applications for client eligibility and risk assessment.
- Assessed financial documents for compliance with lending policies.
- Collected and checked borrower income, credit history and employment information.
- Negotiated payment plans with Non- Performing customers in order to minimize losses due to non-payment.
- Collaborated with collections departments to secure timely customer payments.
Creative Assistant
Digital Vinch
Remote
01.2021 - 01.2022
- Collaborated with clients to design and produce marketing collateral such as flyers and brochures, ensuring alignment with brand guidelines and client specifications to enhance visual impact.
- Developed and executed comprehensive digital marketing strategies to enhance client online presence and engagement.
- Monitored campaign performance using analytics tools, delivering actionable insights that optimized marketing efforts and improved client engagement.
Temporary Assistant
Black Spiral Limited
Lusaka
01.2019 - 01.2020
- Played a key role in designing the informational content on FAMA cards, contributing to their educational value and visual appeal.
- Assisted with printing, typing, and organizing FAMA cards to educate on early childhood development practices for field distribution.
- Supported administrative tasks to facilitate smooth operation of company initiatives.
Education
Bachelors's - Business Administration
CT University
Punjab, india01-2023
General Certificate Of Education (GCE) -
Kabulonga Boys Seondary
Lusaka, Zambia01-2019
General School Certificate -
Kabulonga Boys Seondary
Lusaka, Zambia01-2017
Skills
- Credit Analysis
- Credit Risk assessment
- Lending procedures experience
- Financial reporting
- Client relationship management
- Sales & Marketing Support
- Tools: Microsoft Office Suite
References
- Kelvin Musawa, CEO, Black Spiral Limited, +260974041970, Munsongok@yahoo.com
- Charles Vincent Nyello, CEO, Digital Vinch, +255692737776, Nyellocharles@outlook.com
Languages
- English
- Bemba
- Nyanja
Timeline
Credit Officer
Altus Financial Services Limited
01.2025 - Current
Creative Assistant
Digital Vinch
01.2021 - 01.2022
Temporary Assistant
Black Spiral Limited
01.2019 - 01.2020
Bachelors's - Business Administration
CT University
General Certificate Of Education (GCE) -
Kabulonga Boys Seondary
General School Certificate -
Kabulonga Boys Seondary