Michael Mwale
Lusaka
Summary
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
Overview
12
12
years of professional experience
Work History
Receiving Clerk
Shoprite
Lusaka
08.2023 - Current
- Received and inspected incoming shipments for quality and accuracy.
- Maintained organized storage areas for efficient inventory management.
- Recorded product information using inventory management systems.
- Assisted team members in training on receiving processes and safety protocols.
- Coordinated with vendors to resolve discrepancies in shipments.
- Ensured compliance with safety regulations during unloading operations.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Maintained a clean and safe work area in compliance with OSHA standards.
- Reviewed work orders to check correctness of deliveries.
- Maintained accurate records of incoming deliveries according to established procedures.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
Perishable Assistant Controller
SHOPRITE
Lusaka
01.2021 - 08.2023
- Maintains full stock conditions on frozen food and dairy display racks and shelves.
- Operates pallet jack to unload product from warehouse trucks and reloads trucks with return items.
- Ensures dated product is stocked, rotated, or discarded properly if unsold.
- Inspects product for quality and maintains quality control and food safety standards.
- Promotes product sales through use of suggestive selling initiatives.
Cashier
BOLABET BETTING COMPANY
Lusaka
01.2020 - 01.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Assisted customers with account updates, new service additions and promotional offers.
- Resolved issues with cash registers, card scanners and printers.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained high productivity by efficiently processing cash.
Tinter
PLASCON
Lusaka
07.2018 - 12.2019
- Offered exceptional care and service to every client for maximum satisfaction and long-lasting tint.
- Immersed workpieces into coating materials for specified times, verifying smooth final finishes.
- Mixed ingredients to create specific finishes and achieve desired looks.
- Operated painting and coating equipment to complete high-quality results covering work.
Personal Assistant
MR SAMBA
Chisamba
02.2016 - 06.2018
- Checked mail, shopped for groceries and handled bill payments.
- Researched and collected options for best pricing on hotels, flights and home furnishings.
- Devised and maintained office systems to efficiently deal with paper flow.
- Checked and opened mail, including bills and invoices.
- Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
- Researched topics of interest and culled gathered information to produce concise reports.
Salesman
MICMAR
Lusaka
01.2014 - 12.2015
- Facilitated exceptional sales and results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
Education
Bachelor of Science - Information And Communication Technology
ROCKVIEW UNIVERSITY
General Certificate of Secondary Education -
CHUNGA HIGH SCHOOL
Skills
- Effective communication
- Leadership
- Strong interpersonal skills
- Team player
- Commercial awareness
- Creative problem solving
- Highly organized
- Poultry farming
- Honest
- IT - Microsoft Office
- IT - Java
- IT - basic HTML
- Inventory management
- Quality control
- Record keeping
- Team collaboration
References
- Ms Evelyn Mtonga, Human Resource, Bolabet, 0976549866
- Mr Andrew Mwala, Human Resource, Shoprite, 0977429641
- Mr Bruce Kapando, Perishable Controller, Shoprite, 0975822098
- Kenny Hantete, Human Resource, Micmar, 0968807222
- Daisy Ng'uni, Manager, ShopRite,+260976734086
Languages
English
First Language
Timeline
Receiving Clerk
Shoprite
08.2023 - Current
Perishable Assistant Controller
SHOPRITE
01.2021 - 08.2023
Cashier
BOLABET BETTING COMPANY
01.2020 - 01.2021
Tinter
PLASCON
07.2018 - 12.2019
Personal Assistant
MR SAMBA
02.2016 - 06.2018
Salesman
MICMAR
01.2014 - 12.2015
Bachelor of Science - Information And Communication Technology
ROCKVIEW UNIVERSITY
General Certificate of Secondary Education -
CHUNGA HIGH SCHOOL