Milika Nyirenda
ZAMAKA SERVICES AND SOLUTIONS LIMITED
Kalumbila Trident
6
years of professional experience
Administrative and Operations Assistant supporting payroll verification, overtime tracking, leave management, job card mine processing, PPE control and fleet documentation. Keeps daily operations moving by coordinating employees, managers and mining clients while maintaining accurate records and timely submissions. Improves administrative workflow through report preparation, resource tracking and practical process fixes.
Work History
ADMINISTRATIVE AND OPERATIONS ASSISTANT
9 Months- Coordinate PPE issuance and inventory control to support workforce safety compliance and reliable stock tracking.
- Manage vehicle usage, maintenance schedules and fleet documentation to improve operational reliability.
- Maintain employee records, prepare operational reports and support management with administrative planning and coordination.
- Track payroll entries monthly to support accurate verification of overtime, leave and payroll data.
- Ensure the contracts with the mines are in accordance on file.
- knowing what to invoice every month to the mines.
DATA ANALYST / SUPERVISOR
1 Year 5 Months- Supervised multiple research projects, delivering 100% on-time delivery and quality compliance across assigned workstreams.
- Streamlined research and data-handling workflows, reducing processing time by 20% through improved coordination and review.
- Delivered client-focused insights that informed strategic decisions, improving client satisfaction by 30% through clearer analysis.
- Analysed and interpreted complex datasets to identify trends, patterns, and actionable findings for client reporting.
- Developed dashboards, reports, and presentations in STATA, SPSS, and Excel for management and client review.
- Supervised analysts by assigning tasks, reviewing outputs, responding to data queries, and monitoring project stages through reporting.
PROJECTS CLIENT ACCOUNT HANDLER
1 Year- Developed project proposals, financial plans, and strategic recommendations using data analysis to guide business decisions.
- Coordinated client meetings, communicated policy updates, and provided responsive support to strengthen day-to-day account relationships.
- Enhanced reporting processes by improving transparency and streamlining information flow for faster decisions.
ASSISTANT PROJECT MANAGER
1 Year- Conducted research to inform departmental project decisions and strengthen planning discussions.
- Assisted with project planning, budgeting, scheduling, and administrative coordination across assigned initiatives.
- Completed site visits to verify compliance and quality standards during project execution.
Education
Bachelor of Science - Business and Project Management
School Certificate (Grade 12)
Skills
Data analysis and interpretation
Statistical analysis
Stata
SPSS
Microsoft Excel
Report writing
Presentation development
Proposal writing
Monitoring and evaluation
Administrative and operations management
Project management
Fleet management
Inventory coordination
Budgeting
Forecasting
Financial management
Client relationship management
Staff coordination
Timeline
ADMINISTRATIVE AND OPERATIONS ASSISTANT
ZAMAKA SERVICES AND SOLUTIONS LIMITED
01.2026 - CurrentRead More
DATA ANALYST / SUPERVISOR
LARIA CONSULTANCY AND RESEARCH SOLUTIONS
08.2023 - 01.2025Read More
PROJECTS CLIENT ACCOUNT HANDLER
KELLEN SOLUTIONS
01.2022 - 01.2023Read More
ASSISTANT PROJECT MANAGER
LUWINGU CITY COUNCIL
01.2021 - 01.2022Read More
St. Margaret Girls Secondary School
School Certificate (Grade 12)
Read More
Copperbelt University
Bachelor of Science from Business and Project Management
Read More