Milimo Munkombwe
Lusaka ,Zambia
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
CEO milimo foundation
Milimo foundation
Lusaka
12.2020 - 01.2025
- Led strategic initiatives to promote community development and engagement.
- Directed fundraising efforts to support various foundation programs and projects.
- Oversaw program implementation to ensure alignment with organizational mission.
Sales Associate
Bigtree
Lusaka , Zambia
09.2021 - 07.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained product displays and inventory levels to ensure availability for customers.
- Processed sales transactions accurately using point-of-sale systems effectively.
Ambassador
Sunshine children foundation
Lusaka , Zambia
09.2018 - 09.2023
- Represented the Ambassador in a professional manner at all times.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
- Attended various forums, seminars, workshops and official functions on behalf of the Ambassador.
Salesperson
Emmy’s Collection
Lusaka
09.2018 - 06.2020
- Assisted customers in selecting products and making informed purchasing decisions.
- Maintained product displays and ensured accurate inventory levels on the sales floor.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
Education
Bachelors of Social Work - Social Sciences
Sunningdale University
Lusaka , Zambia 09.2020 - 09.2025
Kabulonga High School
Lusaka , Zambia Skills
- Community outreach
- Case management
- Conflict resolution
- Active listening
Languages
English
First Language
English
Elementary (A2)
A2
References
References available upon request.
Timeline
Sales Associate
Bigtree
09.2021 - 07.2024
CEO milimo foundation
Milimo foundation
12.2020 - 01.2025
Bachelors of Social Work - Social Sciences
Sunningdale University
09.2020 - 09.2025
Ambassador
Sunshine children foundation
09.2018 - 09.2023
Salesperson
Emmy’s Collection
09.2018 - 06.2020
Kabulonga High School