Misheck Mulenga
Lusaka
Summary
Dedicated professional with history of meeting company goals utilizing
consistent and organized practices. Skilled in working under pressure
and adapting to new situations and challenges to best enhance the
organizational brand.
Overview
14
14
years of professional experience
Work History
Office Assistant
National Pension Scheme Authority
11.2023 - Current
- Facilitate smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Log and scan Napsa/ZNPF claims.
- Renew Life certificates for pensioners.
- Expedited claim processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Recording of asset movements
- Process stock movement orders and requisitions and issuance on the system
- Clean all offices before operating hours.
Controller
Arm-safety Security Company Limited
02.2018 - 11.2023
- Monitoring of vehicle on the system
- Coordinating and responding to emergency situations
- Monitoring vehicle driver performance
- Preparation of Reports on movements and status of vehicles
- Ensuring strict compliance with company policies and regulations by drivers
- Other duties that may be assigned by management
Office Assistant
Fitzsoft Company
01.2016 - 01.2017
- Printing, photocopying and scanning
- Cleaning offices, shifting furniture and equipment
- Computer upgrades and repairs, software installation and update
Casual Worker
Electoral Commission Of Zambia
07.2015 - 10.2015
- Collected and prepared materials for elections
- Verified ballot papers
- Cleaned offices, Cooked, washed plates and cups
Census Enumerator
Central Statistical Office
07.2010 - 12.2010
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers on questionnaires.
- Adhered to privacy requirements by observing nondisclosure of information rules implemented by CSO.
- Compiled and sent results to my supervisor.
Education
Diploma in Banking And Finance -
Zambia Institute of Banking And Finance
Lusaka, Zambia03.2021
Cisco Certified Network Associate (CCNA) -
Zambia ICT College
Ndola, Zambia12.2013
School Certificate -
Masala Secondary School
Ndola, Zambia12.2009
Junior Certificate -
Lusaka Boys Basic School
Lusaka, Zambia12.2006
Primary School Certificate -
Vera Chiluba Primary School
Lusaka, Zambia12.2004
Skills
- Computer Literate
- Good communication skills
- Ready to learn and implement new ideas
- Can work under minimum supervision
- Administrative Support
- Data Entry
INTEREST & ACTIVITIES
- Traveling
- Cooking
- Reading
- Watching Soccer & Movies
- Net Surfing
- Listening to music
Languages
English, Bemba, Nyanja
Native language
Additional Information
- Birthday: 30th July, 1991
- Status: Married
- Nationality: Zambian
- Religion: Christian
REFEREES
- Mr Mwila Fitzpatrick
M.D, Fitzsoft Company
Phone: 0968-260561
- Mr Buumba Matongo
H.R Arm-Safety Security
Phone: 0978-984458
Timeline
Office Assistant
National Pension Scheme Authority
11.2023 - Current
Controller
Arm-safety Security Company Limited
02.2018 - 11.2023
Office Assistant
Fitzsoft Company
01.2016 - 01.2017
Casual Worker
Electoral Commission Of Zambia
07.2015 - 10.2015
Census Enumerator
Central Statistical Office
07.2010 - 12.2010
Diploma in Banking And Finance -
Zambia Institute of Banking And Finance
Cisco Certified Network Associate (CCNA) -
Zambia ICT College
School Certificate -
Masala Secondary School
Junior Certificate -
Lusaka Boys Basic School
Primary School Certificate -
Vera Chiluba Primary School
Similar Profiles
Nthanzi LunguNthanzi Lungu
Claims Clerk at National Pension Scheme Authority (NAPSA)Claims Clerk at National Pension Scheme Authority (NAPSA)
Butler Kwalela SililoButler Kwalela Sililo
Contributions Officer - Secondment to KYC Unit at National Pension Scheme AuthorityContributions Officer - Secondment to KYC Unit at National Pension Scheme Authority
Mubanga MusengaMubanga Musenga
Web Chat Agent at National Pension Scheme AuthorityWeb Chat Agent at National Pension Scheme Authority