Miti Innocent

Lusaka ,Chibanga Nkhonde Street, Mtendere East

Summary

Dynamic security professional with extensive experience at Omega Risk Solutions, excelling in access control and incident investigation. Proven ability to enhance safety through vigilant surveillance and effective conflict resolution. Recognized for building strong relationships while maintaining a secure environment, significantly reducing unauthorized access and ensuring a welcoming atmosphere for guests.

Overview

years of professional experience

Certifications

Work History

Omega Risk Solutions

Security Officer/Supervisor

06.2022 - Current

Job overview

Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Ensured a warm and inviting atmosphere by greeting guests courteously and professionally.
Implemented access control systems, effectively preventing unauthorized entry into restricted areas of the facility.
Enhanced security by closely observing surveillance footage and conducting thorough patrols.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Collaborated with leadership to analyze security trends and risks.
Utilized level-headed problem-solving techniques to address disputes between team members and guests.
Created detailed reports to support management decisions.

Arm Secure Ltd

Security Officer

07.2019 - 05.2022

Job overview

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Reported suspicious activities and persons to law enforcement.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Checked and verified photo identification prior to granting facility access.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Education

Gedion Roberts University
Lusaka

Bachelor Of Peace And Conflict Resolution from Social Sciences

12.2024

University Overview

Awarded Degree in Peace and Conflict Resolution

Skills

Patrol supervision

Certification

Basics of Business Communication (certificate)

Timeline

Basics of Business Communication (certificate)

08-2025

Diploma in Business Administration