MONICA BANDA
General Medical Practitioner
Chililabombwe,ZAMBIA
Summary
Years of Experience| 5 Years
Current Industry | Healthcare, Hospital & Medical Services Job Category | Healthcare – General Medical Practitioner Seniority Level| Experienced professional
Knowledgeable General Medical Practitioner with solid background in providing comprehensive medical care to diverse patient populations.
Leveraged diagnostic expertise and treatment planning to enhance patient outcomes and wellness. Demonstrated proficiency in patient communication and medical ethics.
Analytical General Medical Practitioner possessing first-rate problem-solving, communication and multitasking abilities. Proficient in providing bedside care, monitoring patients progress and implementing treatment plans. Committed to enhancing patient satisfaction levels.
Experienced with diagnosing and treating broad spectrum of medical conditions. Utilizes patient-focused communication and evidence-based practices to ensure optimal care. Track record of building trust and maintaining patient satisfaction through ethical and compassionate service.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
16
16
years of post-secondary education
6
6
Certifications
1
1
Language
Work History
General Medical Practitioner
Roan Antelope General Hospital
Luanshya, Copperbelt
01.2022 - Current
- Diagnosis | Examine patients, review medical history, and order tests (blood work, X-rays, MRI)
- Treatment | Prescribe medications, therapies, or surgeries based on diagnosis.
- Procedures | Perform minor/major surgeries, wound suturing, injections, or emergency C - SECTION, Manual Vacuum Aspiration.
- Monitoring | Track patient recovery and adjust treatment plans as needed.
- Emergency & Critical Care Handle emergencies (heart attacks, trauma, strokes) in ER/ICU.
- Lead resuscitation efforts (CPR, defibrillation) during code blue situations.
- Stabilize critically ill patients before transferring to specialists.
- Documentation & Reporting Maintain accurate medical records (electronic health records/EHR).
- Write discharge summaries, referrals, and death certificates.
- Report notifiable diseases to public health authorities.
- Team Collaboration Work with nurses, specialists, pharmacists, and lab technicians.
- Participate in multidisciplinary team meetings for complex cases.
- Supervise junior doctors, interns, and medical students.
- Preventive Medicine & Patient Education Advise on vaccinations, diet, exercise, and lifestyle changes.
- Conduct health screenings (diabetes, hypertension, cancer).
- Educate patients on disease prevention and management.
- Administrative & Leadership Duties Manage ward rounds and oversee patient admissions/discharges.
- Train and mentor junior staff.
- Ensure compliance with hospital protocols and medical ethics.
- Participate in audits, research, and policy development.
- Continuous Learning & Research Attend medical conferences, workshops, and CME (Continuing Medical Education).
- Stay updated on new treatments, guidelines, and medical technologies.
- Conducted thorough assessments and diagnostic tests to accurately diagnose medical conditions and develop appropriate interventions.
- Provided supervision and guidance to junior doctors as part of a mentoring program, ensuring they developed essential clinical skills throughout their rotations.
- Increased preventive care awareness among patients by offering educational resources on lifestyle changes, nutrition, and exercise routines.
- Prescribed and administered medication, therapy and treatment to prevent and treat illness, injury and disease.
- Collaborated with multidisciplinary teams to provide comprehensive care and ensure continuity of treatment across various specialties.
- Established a referral network within the local community, collaborating with specialists in various fields for improved patient outcomes.
- Maintained patient information, medical histories, reports and examination results.
- Improved patient satisfaction by providing compassionate care and timely communication during consultations.
- Promoted preventative measures among high-risk individuals through targeted screening programs leading to early detection of diseases such as diabetes or hypertension.
- Streamlined patient flow in the clinic by efficiently managing appointments, walk-ins, and triaging emergency cases.
- Monitored patients' conditions and progress to evaluate treatment efficacy.
- Enhanced clinic efficiency by participating in regular team meetings to discuss operational improvements or address any challenges faced within the practice setting.
- Identified lifestyle, physical and nutritional problems to refer patients to appropriate on-site and off-site resources.
- Developed, implemented, evaluated and altered plans of care for patients.
- Handled minor surgical procedures efficiently, reducing the need for specialist referrals and saving time for both patients and healthcare providers.
- Reduced waiting times for patients by implementing an effective scheduling system to optimize appointment bookings.
- Delivered prenatal care to pregnant women and provided postnatal care to infants and mothers.
- Developed personalized treatment plans for chronic disease management, resulting in better health outcomes for long-term patients.
- Maintained accurate patient records using electronic medical record systems to promote seamless coordination between healthcare professionals.
- Conducted physical examinations to provide information needed for insurance coverage, admission to schools and consideration for jobs.
- Served as a liaison between patients'' families and other healthcare providers to facilitate informed decision-making regarding complex medical issues.
- Advised patients about diet and hygiene to prevent disease.
- Coordinated and consulted with specialists to treat high risk or complex patients.
- Administered vaccinations and immunizations for patients, contributing to improved public health within the community.
- Enhanced the quality of medical services by staying up-to-date with the latest advancements in general medicine through continuous education and training.
- Provided timely support during emergency situations, stabilizing patients'' conditions before transferring them to appropriate facilities when necessary.
- Administered vaccinations to immunize patients from communicable diseases.
- Treated and monitored care of geriatric patients at local long-term care facility.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
- Referred patients to medical specialists for consultant services when necessary for patient's well-being
- Analyzed test results and examination information for accurate patient diagnosis.
- Encouraged healthier living by advising patients about diet, hygiene and methods for prevention of disease.
- Completed thorough patient examination for symptoms and physical information.
- Discussed potential side effects of medication or immunizations with patients.
- Participated in shared call system with other providers to provide continuous coverage for patients on 24-hour basis.
- Reviewed patient records, medications and immunization statuses.
- Administered or prescribed treatments.
- Determined medication and dosage schedule given patient's vitals, condition and allergies.
- Discussed possible side effects of medications and immunizations with patients and patients' families.
- Maintained high patient satisfaction through knowledgeable support and compassionate care.
- Directed work of administrative, nursing and operations team members.
- Reviewed health charts of patients that receive family planning services prior to audits.
- Administered family planning services in compliance with Title X rules, regulations, and protocols.
- Consulted and coordinated patient care with other physicians, pharmacists and specialists.
- Ordered x-rays, ultrasounds and laboratory tests.
Chief Medical Officer(Part Time)
Makina Private Clinic
Chililabombwe, Copperbelt
02.2024 - 12.2024
- Implemented an appointment scheduling system to reduce patient wait times and improve flow using Google Calendar, WhatsApp and SMS reminders.
- Carried out patient satisfaction survey using printed forms and Google Forms to improve service areas including communication and appointment handling.
- Monitored patients' conditions and progress to evaluate treatment efficacy.
- Streamlined patient flow in the clinic by efficiently managing appointments, walk-ins, and triaging emergency cases.
- Enhanced clinic efficiency by participating in regular team meetings to discuss operational improvements or address any challenges faced within the practice setting.
- Conducted infection control and hygiene audits with checklists, training staff and ensuring cleaning protocols were followed improving clinic environment cleanliness and safety.
- Drove significant improvement in achievement of goals related to health, safety and employee relations.
- Created effective marketing plans to attract new patients to practice.
- Maintained compliance with local, national and federal requirements for staff education and certifications.
- Leveraged consistent annual average profit increase 100% beginning in 2024.
- Oversaw successful integration of new technologies into clinical workflows, enhancing diagnostics capabilities and treatment options.
General Medical Practitioner (part-time)/Chief Medical Officer
Esthada Private Clinic
Chililabombwe, Copperbelt
02.2024 - 12.2024
- Implemented an appointment scheduling system to reduce patient wait times and improve flow using Google Calendar, WhatsApp and SMS reminders.
- Conducted health screening and preventive care program offering monthly checks for blood pressure, blood sugar, and BMI to identify high-risk patients early and provide guidance.
- Carried out patient satisfaction survey using printed forms and Google Forms to improve service areas including communication and appointment handling.
- Ran short health education sessions covering topics like diabetes, nutrition, and maternal care using posters, WhatsApp groups, and direct talks.
- Led medication adherence project for patients with chronic illnesses introducing reminder apps and pill organizers and followed up on medication adherence.
- Built a simple dashboard using Excel to track clinic performance including patient numbers, common conditions, medicine usage, and referral trends.
- Conducted infection control and hygiene audits with checklists, training staff and ensuring cleaning protocols were followed improving clinic environment cleanliness and safety.
- Organized monthly community outreach visits partnering with local groups to offer health checks and education in underserved areas to build trust and reach patients not attending the clinic.
General Medical Practitioner
Ndola Teaching Hospital
Ndola, Copperbelt
01.2021 - 12.2021
- Triage & Rapid Assessment Prioritize patients based on severity | heart attack > minor injury). Quickly diagnose conditions with limited information. Use ABCDE approach (Airway, Breathing, Circulation, Disability, and Exposure for trauma cases.
- Emergency Treatment & Procedures Stabilize critically ill patients Cardiac arrest → CPR, defibrillation, ACLS protocols. Severe bleeding → Tourniquets, sutures, blood transfusions. Anaphylaxis → Epinephrine, airway management.
- Perform emergency procedures Intubation, chest tube insertion, lumbar puncture, fracture reduction. Ultrasound-guided interventions FAST scan for internal bleeding).
- Decision-Making & Disposition Decide admission, discharge, or transfer to specialists. Coordinate with surgeons, cardiologists, ICU teams. Handle medico-legal cases | assaults, poisonings and document carefully.
- Specialized Skills & Scenarios Emergency Type Key Actions Trauma | Car accidents, gunshots Control hemorrhage, stabilize spine, prevent shock. Heart Attack/Stroke Administer thrombolytic, arrange PCI (angioplasty). Sepsis Early antibiotics, fluids, vasopressors. Pediatric Emergencies Manage febrile seizures, respiratory distress (asthma). Psychiatric Crises Assess suicide risk, sedate agitated patients.
- Team Coordination & Leadership Lead ER teams (nurses, paramedics, techs) during codes. Delegate tasks in mass casualty incidents (MCIs). Communicate with patient families in high-stress situations.
- Managed after-hours urgent care coverage at a local hospital, effectively addressing acute health concerns while maintaining patient safety standards.
- Ordered x-rays, ultrasounds and laboratory tests.
- Ensured optimal utilization of medical resources by working closely with healthcare administrators to plan and manage clinic budgets and inventory.
- Demonstrated commitment to professional growth by participating in research projects and attending conferences, incorporating new findings into daily practice.
- Diagnosed and treated patients suffering from chronic conditions.
- Remained up-to-speed with developments and best practices in medicine by attending conferences and seminars.
- Treated and monitored care of geriatric patients at local long-term care facility.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
- Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Referred patients to medical specialists for consultant services when necessary for patient's well-being
- Analyzed test results and examination information for accurate patient diagnosis.
- Encouraged healthier living by advising patients about diet, hygiene and methods for prevention of disease.
- Completed thorough patient examination for symptoms and physical information.
- Provided timely support during emergency situations, stabilizing patients'' conditions before transferring them to appropriate facilities when necessary.
- Enhanced the quality of medical services by staying up-to-date with the latest advancements in general medicine through continuous education and training.
- Administered vaccinations and immunizations for patients, contributing to improved public health within the community.
- Advised patients about diet and hygiene to prevent disease.
- Served as a liaison between patients'' families and other healthcare providers to facilitate informed decision-making regarding complex medical issues.
- Conducted physical examinations to provide information needed for insurance coverage, admission to schools and consideration for jobs.
- Maintained accurate patient records using electronic medical record systems to promote seamless coordination between healthcare professionals.
- Developed personalized treatment plans for chronic disease management, resulting in better health outcomes for long-term patients.
- Delivered prenatal care to pregnant women and provided postnatal care to infants and mothers.
- Reduced waiting times for patients by implementing an effective scheduling system to optimize appointment bookings.
- Developed, implemented, evaluated and altered plans of care for patients.
- Handled minor surgical procedures efficiently, reducing the need for specialist referrals and saving time for both patients and healthcare providers.
- Identified lifestyle, physical and nutritional problems to refer patients to appropriate on-site and off-site resources.
- Provided supervision and guidance to junior doctors as part of a mentoring program, ensuring they developed essential clinical skills throughout their rotations.
- Conducted thorough assessments and diagnostic tests to accurately diagnose medical conditions and develop appropriate interventions.
- Increased preventive care awareness among patients by offering educational resources on lifestyle changes, nutrition, and exercise routines.
- Prescribed and administered medication, therapy and treatment to prevent and treat illness, injury and disease.
- Collaborated with multidisciplinary teams to provide comprehensive care and ensure continuity of treatment across various specialties.
- Established a referral network within the local community, collaborating with specialists in various fields for improved patient outcomes.
- Maintained patient information, medical histories, reports and examination results.
- Improved patient satisfaction by providing compassionate care and timely communication during consultations.
- Promoted preventative measures among high-risk individuals through targeted screening programs leading to early detection of diseases such as diabetes or hypertension.
- Streamlined patient flow in the clinic by efficiently managing appointments, walk-ins, and triaging emergency cases.
- Monitored patients' conditions and progress to evaluate treatment efficacy.
- Enhanced clinic efficiency by participating in regular team meetings to discuss operational improvements or address any challenges faced within the practice setting.
- Participated in shared call system with other providers to provide continuous coverage for patients on 24-hour basis.
Education
Bachelor (BSc/BA) - Medicine and Surgery
Lusaka Apex Medical University
Lusaka, 09 01.2018 - 12.2020
Bachelor (BSc/BA) - Human Biology
Lusaka Apex Medical University
Lusaka, 09 01.2013 - 12.2017
Other - Physiotherapy
Evelyn Hone College
Lusaka, 09 01.2008 - 12.2010
Other - Senior Secondary School
Njase Girls Secondary School
Choma, 10 01.2008 - 12.2010
Other - Junior Secondary School
Eagle Secondary School
Mufulira, 08 01.2002 - 12.2003
Skills
Certification
Basic Life Support, SAVE A LIFE, Zambia, 2025
Management Roles
- Leadership
- Team management
- Staff supervision
- Strategic planning
- Project management
- Operations management
- Resource allocation
- Performance management
- Decision making
- Stakeholder management
- Cross functional collaboration
- Conflict resolution
- Budget management
- Goal setting and tracking
- Delegation
Personal Information
- Age: 36
- Gender: Female
- Nationality: Zambia
REFERENCES
1. Professor James Mwansa
Lusaka Apex Medical University
+260975214550
mwansaj@gmail.com
2. Dr Patrick Musonda
Medical Superintendent
Kitwe Teaching Hospital
+260977722302
mulengamuso@gmail.com
3. Dr Maiko Chilubano
District Health Officer, Chingola
+260972351380
maikochilu@gmail.com
4. Dr Womba Kadochi
Consultant Surgeon
+260977591551
wombakadochi@gmail.com
5. Dr Songwe Mushikita
Registrar Surgery
Ndola Teaching Hospital
smushikita@gmail.com
6. Dr Kasoka Lukama
Registrar Emergency Medicine
Chalotte Maxeke Johannesbury Academic Hospital
+260950421676
kamalataksk@gmail.com
7. Dr Mukendie Lumbala
Registrar Internal Medicine
University Teaching Hospital
+260973621766
Lumbalamukendi5@gmail.com
8. Mr. Musonda Banda
Managing Director, Esthada Clinic
+260972081590
Musondabanda@yahoo.com
IT SKILLS
Electronic Health Record (EHR/EMR) Systems
Proficiency in EHR software | Epic, Cerner
Documenting patient records accurately and efficiently.
E-prescribing |sending digital prescriptions to pharmacies.
Using clinical decision support tools |alerts for drug interactions.
Telemedicine & Digital Health Tools
Conducting virtual consultations |Zoom, Telehealth platforms.
Remote patient monitoring | wearables.
Managing digital prescriptions & e-referrals.
Medical Imaging & PACS Systems
Viewing & interpreting DICOM images |X-rays, CT, MRI
Using PACS | Picture Archiving and Communication System.
Basic troubleshooting for imaging software.
Data Security & HIPAA Compliance
Protecting patient data | encryption, secure logins
Avoiding phishing scams | common in healthcare cyberattacks
Understanding HIPAA/GDPR | patient privacy laws
AI & Machine Learning in Healthcare
Using AI-assisted diagnostics | IBM Watson, Google DeepMind
Understanding predictive analytics |sepsis detection algorithms
Keeping up with AI research in medical journals.
Zebra Medical Vision | Radiology AI
Google Health AI | Diabetic retinopathy detection
Medical Apps & Point-of-Care Tools
Drug reference apps | Epocrates, Medscape
Medical calculators | MDCalc
Clinical guideline apps | Up-to-date, DynaMed
Electronic heal records
WHO clinical guidelines
Integrated Management of childhood illness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Documentation - Ensured charting accuracy through precise documentation.
- Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Intensive Care - Responsible for unit of 18 patients, providing daily functions such as grooming, bathing, feeding and turning in bed.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
- Implementation - implemented new tracking system that resulted in improved patient care.
- Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Perinatal Care - performed focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
- Supervision - Headed onboarding process for new nursing staff.
Timeline
Chief Medical Officer(Part Time)
Makina Private Clinic
02.2024 - 12.2024
General Medical Practitioner (part-time)/Chief Medical Officer
Esthada Private Clinic
02.2024 - 12.2024
General Medical Practitioner
Roan Antelope General Hospital
01.2022 - Current
General Medical Practitioner
Ndola Teaching Hospital
01.2021 - 12.2021
Bachelor (BSc/BA) - Medicine and Surgery
Lusaka Apex Medical University
01.2018 - 12.2020
Bachelor (BSc/BA) - Human Biology
Lusaka Apex Medical University
01.2013 - 12.2017
Other - Physiotherapy
Evelyn Hone College
01.2008 - 12.2010
Other - Senior Secondary School
Njase Girls Secondary School
01.2008 - 12.2010
Other - Junior Secondary School
Eagle Secondary School
01.2002 - 12.2003
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