Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Monje Suwilanji Sichone

Monje Suwilanji Sichone

Risk Specialist
Lusaka

Summary

A Seasoned banker with 15 years of experience in the fast-paced banking industry, who possesses a track record of achieving exceptional results. I am a highly agile individual with a curious mind that strives to find solutions to problems presented. Currently working as a Front Office Risk, Business and Governance Manager in the Global Markets, I have honed my skills in risk management, planning, and performance analysis, while also developing a strong understanding of product management, sales, service management and support senior executives in a skillful manner while driving business growth.

Overview

15
15
years of professional experience

Work History

Front Office, Control and Business Manager

Absa Bank Zambia Plc
10.2020 - Current
  • Implementation of a compliance risk management plan that is fit for purpose and adapting to changing risk landscapes
  • Continuously assess the regulatory, conduct and reputational risks in the business and the management thereof through effective implementation of governance, policies and standards, training, monitoring and ongoing assurance
  • Manage new regulatory requirements by evaluating relevant local and international regulations in order to provide impact analysis, address gaps, and mitigate impacts
  • Drive the achievement of positive risk culture across the Global Markets
  • Product life cycle units and ensure improvement in operational risk management processes
  • Ensure that the business is fully compliant with all regulations and that conduct, and reputational risks are proactively monitored and mitigated
  • Management and continuous assessment of the Global Markets control environment and management control approach
  • Overseeing business recovery planning by ensuring it is conducted as per requirements and signed off on an annual basis
  • Act as risk management and management information coordinator, liaising with key stakeholders across the bank (Regulators, Market Risk, Compliance, Operational Risk, Credit Risk, Product Control and Treasury Post Trade Services)
  • Drive forward the key strategic initiatives of the business whilst considering the Enterprise Risk Management Framework that the bank has to operate within
  • Support the Head of Markets in strategy formulation and cascade into specific objectives
  • Maintain detailed integrated risk, conduct risk, product risk and Key risk assessments against internal policy and regulations
  • Support and facilitate the forecasting and budgeting process including competitor analysis.

Executive Assistant

Lusaka, Absa Bank Zambia Plc
Lusaka
01.2018 - 10.2020
  • Responsibilities included managing complex calendars, scheduling and coordinating meetings, organizing travel arrangements, preparing and editing correspondence and reports.
  • Handled confidential information with discretion.
  • Provided administrative support to the team, including processing expenses, preparing presentations, and maintaining accurate records.
  • Liaised with key stakeholders and maintained relationships with clients, partners, and vendors.
  • Demonstrated strong communication, organization, and problem-solving skills, as well as the ability to work effectively under pressure and adapt to changing priorities.
  • Support the Sales and Trading team in market intelligence during annual reviews
  • Manage Global Markets compliance with Legal and Regulatory change initiatives that impact the business
  • Act as a business contact for the regulatory bodies (Bank of Zambia, SEC,
  • LuSE and Capital Markets Association of Zambia ) and respond to queries as and when required
  • Served as an escalation point in various matters (for example conduct) for the team and work in close conjunction with in-country Compliance and all the risk teams
  • Management of policy approvals for all dispensations, waivers, and concluding breach management as per plan
  • Drive New Product Approval (NPA) process and project lead new initiatives (new product development, system implementation or any change agenda)
  • Identify areas of risk across the department through critical thinking, deriving remedial actions and implementation actions based on expert knowledge of the Global Markets business
  • Monitor and report on Markets Key Risk Indicators (KRIs) to the various stakeholders
  • Representative in key risk and control forums and committees.
  • Maintainance of management of losses within operational risk appetite with zero breaches on Operational risk appetite
  • Managing the critical process assessments across the trade lifecycle on an annual basis and ensuring that any ensuing issues are managed as per Issues Management, Risk & Issue Classification Matrix, Assurance, and Critical Process Assurance standards
  • Completed annual Cost and Revenue budgets and work with Finance
  • Business partner to ensure that cost, revenue projections are drafted for the Markets Unit
  • This also involved working with subject matter experts to build key business operating models i.e Cost allocation and Product Profitability Models
  • Driving the Corporate and Social Responsibility (CSR) agenda and overseeing coordination and collation of monthly & quarterly strategic reports for strategic business reviews, board meetings, etc ensuring departmental deadlines are met for Market activities and submissions.

Point of Sale IT Product Analyst

Barclays Bank Zambia Plc
06.2015 - 03.2018
  • Provided sales support products and acquiring plans through the generation of periodic and Ad hoc Management Information to all Heads of the Unit and the Finance Department
  • Development of new products or enhancements to existing products and implementation of innovative products such as e-commerce, additional card schemes, and introducer relationships for the development of new business across the product range

Learning, Leadership and Talent Assistant

Lusaka, Barclays Bank Zambia Plc
01.2015 - 06.2015
  • Delivered and implemented basic/technical and soft skills training and development processes to effect return on investment through improved individual and business performance in line with an agreed training plan with a focus on governance and control agenda through the implementation of all compliance, mandatory and other need-based world- class training programmes.

Branch Team Leader

Chirundu and Kapiri Mposhi, Barclays Bank Zambia Plc
12.2012 - 12.2014
  • Secured Control environment of the Branch by spearheading rigorous adherence to control measures, general Branch administration of Fixed assets, Third-party service providers, Cost management, income generation, monitoring General Branch productivity, Branch Human resource management
  • Cascaded and spearheaded organization strategy to the branch team.

Personal Banker

Chipata, Barclays Bank Zambia
05.2008 - 12.2012
  • Provided customer service and developed relationships with internal/external customers and suppliers through negotiation of customer disputes to resolution and documenting root cause.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Educated customers on variety of retail products and digital solutions, enhancing customer experience.

Education

Master of Business Administration - Finance

University of Zambia
01.2022

Bachelor of Science - Economics and Finance

01.2018

ACCA - Certified Accounting Technician -

Zambia Centre For Accountancy Studies
01.2016

Strategy in Action - Strategy

Duke University/Barclays Bank Zambia
01.2015

ACCA - Certified Accounting Technician -

University of Lusaka
01.2006

Skills

  • Customer and Personal Service
  • Commercial Acumen
  • People Management skills
  • Budget Forecasting and creation
  • Team Building and Leadership
  • Results and Delivery focused
  • Excellent verbal And written Communication Skills
  • Governance and Control skills
  • High level of Computer skills – Word, PowerPoint, and Excel
  • Good planning, Organization and Co-ordination
  • Makes prompt and clear decisions
  • Project Oversight and management

Accomplishments

  • NOVO FX Straight Through Processing - 2022
  • Government Securities Automated pricing - 2021
  • Absa Access for FX Trading (2020)
  • NOVO FX (2019)
  • FX Options (2018)
  • Dynamic Currency Conversion (2017)
  • National Financial Switch (2017)
  • Farmer Input Support Programme (2017)
  • UnionPay Card Scheme (2016)
  • E-Commerce re-launch (2015)

References

References

  • Mr Stanley Kaweme Tamele| Global Markets Director| Absa Bank Zambia Plc Office: +260 (211) 430 817 096 Mobile: +260 (977) 415 301 Email: stanleykaweme.tamele@absa.africa
  • Mr Boston Nkuname Director | Country Treasurer| Absa Bank Zambia Plc Office: +260 (211) 430 096 Mobile: +260 (977) 779 073 Email: Boston.Nkuname@absa.africa
  • Mr David Fernandes-Collet - Global Markets ARO COO| Absa CIB| Absa, Ground Floor, North Building, Sandton Campus, 15 Alice Ln, Sandton, 2196, South Africa| Office: +27 11 895 7950 Mobile: +27 79 523 4482 Email: david.fernandes-collett@absa.africa

Timeline

Front Office, Control and Business Manager

Absa Bank Zambia Plc
10.2020 - Current

Executive Assistant

Lusaka, Absa Bank Zambia Plc
01.2018 - 10.2020

Point of Sale IT Product Analyst

Barclays Bank Zambia Plc
06.2015 - 03.2018

Learning, Leadership and Talent Assistant

Lusaka, Barclays Bank Zambia Plc
01.2015 - 06.2015

Branch Team Leader

Chirundu and Kapiri Mposhi, Barclays Bank Zambia Plc
12.2012 - 12.2014

Personal Banker

Chipata, Barclays Bank Zambia
05.2008 - 12.2012

Master of Business Administration - Finance

University of Zambia

Bachelor of Science - Economics and Finance

ACCA - Certified Accounting Technician -

Zambia Centre For Accountancy Studies

Strategy in Action - Strategy

Duke University/Barclays Bank Zambia

ACCA - Certified Accounting Technician -

University of Lusaka

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Monje Suwilanji SichoneRisk Specialist