Summary
STAKE HOLDER MANAGEMENT.
Am committed to tasks, respectful, honest, Professional, and approachable in both the work environment
and personal life. Am a self- driven individual, goal focused, passionate about developing myself and can
adapt easily to the environment. I have amazing, solid interpersonal and relationship building skills with
high levels of personal integrity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Officer
Healthy Learners
07.2022 - 12.2023
- Healthy Kids
- Brighter Future)
- Facilitating and capacity building of team members
- Am responsible for overall coordination of Program activities the district
- I ensure activities of Program mentors; site engineers and Administration officers are executed efficiently and effectively
- Also am the primary focal point person for planning stakeholder meetings at district level and community
- Am responsible for ensuring that financial and narrative reports are completed and submitted on time.
Client Experience Associate
Fhi360 CDC
01.2020 - 06.2022
- TA
- Ensure every client’s needs, requirements and expectations are thoroughly realized
- Documentation of registers, perform client verifications: By keeping records of client interactions and getting in touch with clients before and after they have missed clinic appointments, Manage and Maintain an appointment schedule for each client containing dates of next visit and purpose of visit to avoid clients missing dates
- Maintain a database of clients in cohort groups based on common factors such as dates of enrolment, dates of appointment
- Coordinate the activities of lay counsellors both at facility and community level
- Facilitating and capacity building of employees.
Community Mobilization Officer
John Snow Inc
01.2019 - 09.2019
- Safe) Chingola
- Copper belt
- Lead all community Mobilization activities to increase uptake of project supported health services in the district
- Provide hands on supportive supervision to professional counselors and CBVs at facility and community level to make sure assigned tasks are done and targets are met
- Facilitating and capacity building of employees.
Education
Bachelor of Law -
2022
Bachelor of Public Administration and Library & Information Science -
2017
Lusaka -
2017
Certificate in Project Planning & Management -
Skills
- CORE SKILLS:
- People management skills
- Training & capacity building
- Strong litigation skills
- Stakeholder engagement
- Profound Client experience skills
Certification
- Trainer of Trainer-Facilitation
- Zambia Institute of Human Resource Management.
Timeline
Program Officer - Healthy Learners
07.2022 - 12.2023
Client Experience Associate - Fhi360 CDC
01.2020 - 06.2022
Community Mobilization Officer - John Snow Inc
01.2019 - 09.2019
Zambia Open University - Bachelor of Law,
UNZA - Bachelor of Public Administration and Library & Information Science,
- Lusaka,
UNZA - Certificate in Project Planning & Management,
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