MUBANGA MUBANGA
Lusaka
Summary
ICT professional with 9+ years delivering AI solution implementations and software development. Oversees system architecture, testing, and continuous optimization to improve performance and reliability. Coordinates cross-functional partners and mentors teams to meet strategic objectives and deadlines.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Manager – Artificial Intelligence & Data Science
Zambia Revenue Authority
12.2025 - Current
- Lead AI and automation solution delivery across enterprise systems.
- Manage cross-functional teams, AI lifecycle and SDLC processes, and solution deployments.
- Oversee system design, testing, optimization, and performance monitoring.
Acting Manager – Artificial Intelligence & Data Science
Zambia Revenue Authority
10.2024 - 11.2025
- Coordinated release readiness and deployment cycles.
- Translated business requirements into functional and technical specifications.
- Managed vendor relationships and ensured service delivery SLAs.
Senior Data Scientist
Zambia Revenue Authority
02.2024 - 09.2024
- Designed machine‑learning solutions for business problems.
- Performed data modeling, quality checks, and predictive analysis.
- Supported deployment of ML systems into production.
Senior Database Administrator
Zambia Revenue Authority
10.2019 - 01.2024
- Led enterprise database architecture, optimization, and migration.
- Provided QA oversight for application development teams.
- Resolved major technical escalations involving critical systems.
Database Administrator
Zambia Revenue Authority
lusaka
02.2018 - 09.2019
- Managed database systems to enhance data storage and retrieval efficiency.
- Developed and implemented backup strategies ensuring robust data protection.
- Monitored database performance, optimizing query execution for improved speed.
- Collaborated with IT teams to troubleshoot and resolve database-related issues.
ICT Management Trainee
Zambia Revenue Authority
Lusaka
01.2017 - 01.2018
- Rotated through core infrastructure divisions, gaining broad, hands-on experience in full-stack software development,database administration and network administration.
Education
Master of Science - Computer Science
University of Zambia
05-2024
Bachelor of Science - Computer Science (Merit)
Copperbelt University
07-2015
Skills
- Stakeholder management
- Coaching and mentoring
- Performance evaluations
- Project management
- Vendor management
- Cross-functional collaboration
- Solution deployment
- AI solution delivery
- Quality assurance
- Effective communication
- Team leadership
Achievements
- AI service delivery: Led implementation and deployment of Zax, ZRA’s AI chatbot, coordinating technical and business stakeholders to deliver AI-supported taxpayer assistance.
- AI governance: Lead implementation of AI governance through development of policies and procedures that establish responsibilities, oversight and safeguards for responsible AI adoption. The AI policy received Senior Management Meeting approval in 2026.
- Enterprise transformation: Lead development of ZRA’s Digital Transformation Strategy for 2027–2031, connecting digital maturity and capability gaps with strategic priorities and a practical transformation roadmap.
- Intelligent automation: Led delivery coordination for the Targeted AI Nudging Solution
Certification
- PECB ISO/IEC 42001 Certified Provisional Implementor
- Oxford Executive Leadership Programme
- Oxford Artificial Intelligence Programme
- PECB Certified Provisional Digital Transformation Officer
- Oracle Database Administrator Certified Professional (19c)
- Oracle PL/SQL Developer Certified Professional
- Oracle SQL Fundamentals Associate
- PRINCE2, Agile, ITIL — working knowledge
References
Winter Musukwa
Assistant Director - Data Services
Zambia Revenue Authority
+260979916655
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Harrison Chapu
Director - Innovation and Project Management
Zambia Revenue Authority
+260969899837
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Mukumbi Nsamba
Database Administration Manager - Information and Communications Technology
Zambia Revenue Authority
+2609773822668
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Timeline
Manager – Artificial Intelligence & Data Science
Zambia Revenue Authority
12.2025 - Current
Acting Manager – Artificial Intelligence & Data Science
Zambia Revenue Authority
10.2024 - 11.2025
Senior Data Scientist
Zambia Revenue Authority
02.2024 - 09.2024
Senior Database Administrator
Zambia Revenue Authority
10.2019 - 01.2024
Database Administrator
Zambia Revenue Authority
02.2018 - 09.2019
ICT Management Trainee
Zambia Revenue Authority
01.2017 - 01.2018
Master of Science - Computer Science
University of Zambia
Bachelor of Science - Computer Science (Merit)
Copperbelt University