MUBANGA SANTANA KALUNGU
Livingstone
Summary
High-performing Chef offering 2 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Overview
2
2
years of professional experience
Work History
Chef/Waiter
Orange Tree
04.2023 - 10.2023
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Developed innovative recipes, attracting new clientele and increasing overall sales·
- Maintained a clean kitchen environment in compliance with all safety and sanitation regulation
- Worked with owner to ensure all menu items met standards in accordance with recipes provided to staff
- Maintained a weekly inventory count with managers to ensure food coast within range
Stage Designer/ Radio Dj
SoundWave Zambia
01.2022 - 03.2023
- Enhanced user experience by creating intuitive interfaces and visually appealing designs.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Collaborated with cross-functional teams to ensure cohesive branding across all marketing materials.
Agent
Zamtel
11.2021 - 02.2022
- Resolved client issues quickly and thoroughly.
- Handled and promptly resolved customer onboarding queries
- Informed clients on onboarding procedures.·
- Excellent communication skills
- Ability to manage various activities simultaneously
- High level customer service
Education
Food Production TEVETA Certificate
Bauleni Special Needs
Food Production TEVETA Certificate04.2023
School Certificate
Nyumba Yanga Secondary School
Lusaka12.2021
Skills
- Food safety and sanitation
- Knife Skills
- Cooking techniques
- Food quality
- Time Management
- Conflict Resolution
- Leadership
- Computers
- Public Speaking/Presenting
- Customer Service
- Cooking/Food Production
Hobbies
· Singing & Music Production
· Social Media Blogger
· Photographer/Videography/Editing
· Content Marketing
· Basketball
· Volunteering with organizations, helping homeless people
Additional Information
REFEREES
1. Ms. Kathy Nyirongo
Manager-Orange Tree
Contact No: +260979981005
2. Mr. Arnold Sibalwa
C.E.O – SoundWave Zambia
Contact No: +260977599990
Timeline
Chef/Waiter
Orange Tree
04.2023 - 10.2023
Stage Designer/ Radio Dj
SoundWave Zambia
01.2022 - 03.2023
Agent
Zamtel
11.2021 - 02.2022
Food Production TEVETA Certificate
Bauleni Special Needs
School Certificate
Nyumba Yanga Secondary School
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