Mulenga Chanda

Treasury and Financial Markets

• Lead Financial Markets Dealer & Analyst for all Fx Transactions, Money Market deals, asset and liability management of all bank transactions & all credit reporting duties across 19 commercial banks, covering 80% of all local and international counterparties
• Expert skills in operating the Thomson Reuters Eikon System, Bloomberg, Foreign exchange & Money Markets Trading systems, QE trading platforms and Murex Money markets trading platforms, thus attaining a leadership and expert badge by the bank
• Expert skills in operating the Bank of Zambia ZIPSS (Zambia Interbank Payment and settlement system) and CSD (Central securities depository) systems; which are local systems that aid in buying and selling of products and services, as well as settlement of cash and other financial transactions with back office operations
• Developed skills to report all market operations to Bank of Zambia in specified time intervals including all Treasury bill investments upon successful bids
• Effective experience in Financial and Credit reporting for all financial accounts, including government deals and transactions that have been instrumental in infrastructure development projects in Zambia, from airports to road infrastructure and real estate
• Attained a Movable Asset - Based Lending Certificate from the Central Bank of Zambia for an exceptional performance on all bank projects, covering 65% annual return on bank investments and financial market dealings
• Developed skills to mitigate risk in both front and back office operations, thus earning an award from the Head Office for successfully implementing risk management skills that contributed to the banks growth on the official published financial statements in 2020 and 2021
• Developed skills to conduct over 15 physical and online training programs for the continuous progression of treasury dealings of all staff members, with the advancement of digital and leadership skills within the banking sector
• Contributed to the bank’s 65% annual growth in capital and investment projects in 2021 by extending credit facilities and other financial market products to top companies in the mining, infrastructure and manufacturing sector

Corporate Finance - Credit and Settlement

• Developed effective skills to manually operate all relevant Credit management Reporting platforms and systems in order to engage with Bank of Zambia on issues concerning the CMMP (Credit Market Monitoring Program) reports, BASIL I & II reports, Capital adequacy reports and prudential reports
• Developed key skills in credit and financial reporting, cash and collateral management, wealth management and market forecasting
• Developed skills to conduct on site investigations of over 50 company financial statements and analyzing annual revenue return projections before disbursement of commercial loans, Leading to an excellent customer service record with companies like Zesco Zambia Ltd and other top firms in Zambia
• Developed key skills in mitigating risk, operating the Bank of China Group Anti- money laundering system, and maintaining over 25 Escrow accounts, as well as disbursing both staff and commercial loans on a monthly basis
• Reviewed over 55% of credit reports, credit references, credit insurance packages and financial statements to establish credit limits for new customer accounts
• Was part of the Credit Management team that successfully facilitated the construction of the upgrade of Kenneth Kaunda International Airport in Lusaka, Zambia under the Bank of China Group.

Retail Banking - Bank Teller and KYC Officer

• Developed skills to efficiently provide friendly customer services to bank clients
• One (1) year Experience as Bank Teller and KYC (Know your customer) officer
• Developed skills to market all Bank products and services online and through physical interactions via networking events
• Developed skills to operate all relevant retail banking transaction platforms and ensured correct entries were passed on as transactions on a daily basis e.g Cash and cheque deposits, cash deposits and withdraws etc
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
• Developed skills to Maintain friendly and professional customer service interactions within and outside the bank.

Finance Department – Junior Accounts Payables Trainee and Associate

• Developed skills to handle all accounting duties, namely; preparing all tax and accounts returns, auditing and analyzing company financial performances, compiling and presenting financial budgeting forecasts
• Developed expert skills to verify vendor accounts by reconciling monthly statements and related transactions
• Attained an achievers certificate for helping reduce financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software